Corporate Sales Lead
3 weeks ago
Job Description
The Corporate Sales Support Lead has an important role in managing pricing oversight and all billing processes for PQ’s corporate accounts. The role requires the ability to multi-task in a fast paced and deadline driven environment, strong customer (internal and external) service skills and a clear communication style.
This PQ Corporate role oversees pricing and billing for customers who purchase from a variety of PQs plants, works closely with corporate finance on invoicing and will be based in the Malvern PQ office.
Essential Duties & Responsibilities
Manages contracts and contract escalation pricing periods
Ensures pricing is accurate to current contract validity period
Supports internal teams with pricing oversite and SAP support
Responsible for processing all billing for corporate accounts and other accounts as required
Issues Debits and Credits for pricing adjustments, rebate procedures, freight demurrage charges
Works closely with corporate account managers to provide order status updates and pricing reports
Manages all corporate account portals and EDI exchanges with customers and plants
Maintain relationships with key accounts
Create training materials by revising process documents and creating SOPs
Maintains Item Proposals and Customer Master Info Records
Makes updates as needed to Customer Master information
Proactively drives month end and quarter close processes and procedures
General sales support duties (issuing literature & SDS’, collects BOLs & PO documentation from CSRs ect)
Directs phone calls and emails to the appropriate PQ contact
Comply with all federal, state, and local environmental, health, and safety regulations and requirements
Comply with company policies
Other duties as assigned or required
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