Associate Client Services Manager, Events
3 weeks ago
This individual will assist in project coordination of an extensive and varied event project portfolio ranging from but not limited to, Corporate and Agency Events, Custom Exhibitions, Conferences, Meetings and Sporting Events. The Associate Client Services Manager will assist with coordination of live event production by providing event related administrative and functional support to the GES Events Group. Position requires a self-starter with attention to detail, the ability to handle frequently changing timelines and capability to analyze data as needed. This position will report directly to the Associate Director of Client Services.
This is a hybrid position, but must be within reasonable driving distance to a local GES office for on-site meetings.
Responsibilities:
Supporting the Lead Client Services Managers on mid to large scale events
Creation and distribution of work orders and graphic orders, and floorplan requests as necessary
Serve as backup/out of office support to the Events Team
Generates reports and invoices for the team as needed
Serve as event support, either in the office or on-site, as needed by Client Services Managers
Collaborates with Client Services Manager in gathering of information to manage client expectations
Basic understanding of pricing models/estimation, budget management
Adhere to all Business Standard Operating Procedures
Assist with developing and managing production timelines
Performs other duties as assigned and deemed necessary under the direction of the Associate Director of Client Services
Qualifications:
College degree preferred, 0-3 years experience in events or hospitality industry or similar experience preferred
Excellent customer service skills with the ability to work with cross-functional teams at all levels of management
Ability to work well both independently and with a team
Familiarity with web-based project management software and Microsoft Office 365
Ability to foster customer relationships
Willingness to potentially travel 30%
Basic accounting and budget knowledge
Detail oriented, strong organizational skills and ability to multi-task
Work Environment:
Requires ability to adapt to multiple settings and shifting responsibilities
Must be able to work under pressure
Opportunity to work nights, weekends and at showsite
Position may require long hours during several months of the year
Typically performs work on the event floor, in noisy and crowded areas
Frequently encounters uncomfortable temperatures, dust and/or other conditions
Requires working both alone and with others in a team atmosphere
Requires working with union and non-union employees
Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:
Competitive salaries
401K with company match
Healthcare/vision/dental insurance
Wellness benefits
Career development program
Employee assistance program
Vacation time
Community involvement opportunities
Team activities
And much more……
EEO Information:
We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.
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