Associate Client Services Manager, Events

3 weeks ago


Las Vegas Nevada, United States GES Full time
Overview:
This individual will assist in project coordination of an extensive and varied event project portfolio ranging from but not limited to, Corporate and Agency Events, Custom Exhibitions, Conferences, Meetings and Sporting Events. The Associate Client Services Manager will assist with coordination of live event production by providing event related administrative and functional support to the GES Events Group. Position requires a self-starter with attention to detail, the ability to handle frequently changing timelines and capability to analyze data as needed. This position will report directly to the Associate Director of Client Services.

 

This is a hybrid position, but must be within reasonable driving distance to a local GES office for on-site meetings.

Responsibilities:
Supporting the Lead Client Services Managers on mid to large scale events

Creation and distribution of work orders and graphic orders, and floorplan requests as necessary

Serve as backup/out of office support to the Events Team

Generates reports and invoices for the team as needed

Serve as event support, either in the office or on-site, as needed by Client Services Managers

Collaborates with Client Services Manager in gathering of information to manage client expectations

Basic understanding of pricing models/estimation, budget management

Adhere to all Business Standard Operating Procedures

Assist with developing and managing production timelines

Performs other duties as assigned and deemed necessary under the direction of the Associate Director of Client Services

Qualifications:
College degree preferred, 0-3 years experience in events or hospitality industry or similar experience preferred

Excellent customer service skills with the ability to work with cross-functional teams at all levels of management

Ability to work well both independently and with a team

Familiarity with web-based project management software and Microsoft Office 365

Ability to foster customer relationships

Willingness to potentially travel 30%

Basic accounting and budget knowledge

Detail oriented, strong organizational skills and ability to multi-task

Work Environment:
Requires ability to adapt to multiple settings and shifting responsibilities

Must be able to work under pressure

Opportunity to work nights, weekends and at showsite

Position may require long hours during several months of the year

Typically performs work on the event floor, in noisy and crowded areas

Frequently encounters uncomfortable temperatures, dust and/or other conditions

Requires working both alone and with others in a team atmosphere

Requires working with union and non-union employees

 

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

Competitive salaries

401K with company match

Healthcare/vision/dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

And much more……

EEO Information:
We are making intentional efforts to promote positive work environments that welcome a variety of backgrounds. We are an equal opportunity employer and understand that for our community to thrive, we must appreciate and celebrate each one of our team members’ own uniqueness.



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