Onboarding Services Specialist
1 month ago
Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Position Summary:
Primarily focused on defining and improving the onboarding process for all new hire and separating employee’s equipment and system access to ensure new hires have the right equipment ordered, have all their login credentials, and can connect to Gallagher’s network on their first day of employment. Incumbent(s) coordinates with IT to build a network of resources to partner on enhancing the new hire experience with regard to supplying equipment and network access.
Responsibilities:
Key Responsibilities:
Receiving and processing all new hire equipment requests
Support equipment return process by following up with separating employees and coordinating with global delivery team
Supporting hiring managers with status updates and advising them on proper procedures
Coordinating between Global delivery teams on overall process flow/work
Developing and refining related standard operating procedures
Supporting new hires to ensure they have a positive onboarding experience by addressing concerns, issues and collecting feedback on process improvements;
Qualifications:
Required:
High school diploma or equivalent and 5 years related experience.
Desired:
College degree preferred.
2+ years experience
Work Traits:
Collaborative - Builds partnerships and works collaboratively with others to meet shared objectives.
Manages ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.
Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
Click to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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