Training Specialist Associate
Found in: Resume Library US A2 - 3 weeks ago
Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Arthur J. Gallagher & Co., one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.
Responsibilities:
Position Summary
The Training Specialist Associate will be a member of the Talent and HR Transformation Center of Excellence reporting into the Learning Operations Manager. This role is responsible for supporting optimization efforts pertaining to Gallagher’s Learning Management System (LMS), Learning Experience Platform (LXP), and global/cross-divisional training programs. This individual will work with our global teams across Gallagher’s business divisions and functions to manage training content, LMS/LXP system changes, and assist with L&D initiatives.
Additional responsibilities include:
Partner with key stakeholders to maintain training content and project manage course testing
Assist with L&D vendor management and system enhancements and promotion of end user and administrator resources
Manage L&D administrator communications and associated deliverables
Partner with corporate function subject matter experts and Human Resources (HR) and Learning & Development (L&D) stakeholders to support, document, and communicate relevant training, program developments/procedures, and LMS/LXP enhancements/changes
Assist with expanding utilization of L&D shared services and associated resources to enable efficiency across global L&D teams
Work with stakeholders to understand cross-divisional business and/or regulatory training requirements and support solutions to address them
Serve as a point of contact for HR/L&D global team members, corporate functions, and vendors to answer questions, communicate information, and gather insights regarding L&D initiatives and how LMS/LXP functionality or relevant content can support them
Provide additional corporate learning and talent & HR transformation team support
Qualifications:
Required: Bachelor's degree and 1 year related experience required.
Preferred:
Bachelor's degree and 1 year’s related experience required in a professional services environment.
Relationship building and delivery across various stakeholders with a consistent focus on client service
Ability to manage multiple projects and responsibilities with strong attention to detail, process orientation, and quality assurance
Strong written and verbal communication skills; ability to write business correspondence and process documentation
Strong motivation and work ethic, collaborative attitude, and enthusiasm for opportunities
Ability to learn new applications and resources quickly; proficiency with analytics/reporting and Microsoft Office apps (Outlook, Word, PowerPoint, SharePoint, Excel, MS Teams)
Experience with LMS administration, particularly, Cornerstone OnDemand (CSOD)
#LI-CS3
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
Click to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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