Manager, Business Operations
4 weeks ago
Opportunity at a Glance
The Manager, Business Operations effectively manages multiple operational activities at any given time, relating to the successful delivery of goods and services to students in our academic programs. The Business Operations Manager meets changing strategic and operational needs, enables, incubates and scales innovation, supports programmatic regulatory compliance and accreditation efforts, establishes more efficient practices and aligns functions and stakeholders to help the company continue to achieve its vast potential
Responsibilities
Manages key projects across multiple colleges, ensuring seamless, student-centric processes to deliver exceptional business performance results. Provides day-to-day management to key functions and ensure implementation of program upgrades, enhancements, and teach-outs.
Take a leading support role in launching new initiatives from conception to start date by closely collaborating with cross-college teams and departments.
Leads project initiatives both individually and as part of a team. Plans and executes effective project plans, facilitates the prioritization and completion of projects, project briefings, progress status reporting, definition of KPIs and measurement of success, and generation of project ideas.
Manages and resolves issues that may jeopardize the objectives of the colleges.
Develops and maintains key stakeholder relationships to drive process improvement initiatives and prioritize operational requirements.
Collaborates with teams across the colleges on delivery models or initiatives that may impact operational or student experience outcomes.
Partners with other academic operation units to gather and provide feedback to ensure results are aligned with strategic institutional objectives.
Measures and monitors work of individual contributors, providing feedback, coaching and recognition to support career growth and development, as well as supporting quality outcomes.
Develop level appropriate reporting to ensure visibility of key accomplishments and issues.
Completes other duties as assigned.
Performs other duties as assigned.
Complies with all policies and standards.
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