Senior Business Systems Analyst- Columbia, MD

4 weeks ago

Columbia Maryland, United States Adtalem Global Education Full time
Job Description

Opportunity at a Glance

The Senior Analyst, Business Systems and Analytics delivers reporting with business/operational insights (i.e., business intelligence) and/or provides business system capability that ensures ISS provides exceptional services to ATGE. Leverages resources and analytical/system development expertise to provide ISS colleagues and stakeholders with data, information and insight presented in a way that enables informed decision making. The Sr Analyst, Business Systems and Analytics builds maintains and improves ISS business systems and/or analytical tools. As a senior analyst takes a lead role in identifying improvement opportunities and leads projects for successful implementation and completion. Facilitates and promotes collaboration with internal and ATGE stakeholders including IT/Product Development and institutions, and coordinates/drives work projects to ensure compliance, efficiency and effective delivery of ISS business systems and analytical tools. Provides training and mentorship/guidance to fellow or less experienced analysts and provides constructive feedback for their personal development and growth within the organization.

Responsibilities

Utilizes advanced proficiency and expertise in financial aid system to effectively spearhead the technical analysis, design, construction, and implementation of systems crucial to the success of ISS, ATGE, and various affiliated institutions.

Conduct thorough analysis of existing business processes and systems to identify areas for improvement.

Supports multiple institutions, potentially leveraging independent systems and data sources.

Facilitates and promotes collaboration with stakeholders to make financial aid system adaptable for efficient and effective stakeholder interactions, decision making and processing functionality.

Lead the design and implementation of system enhancements to meet business needs.

Work closely with development teams to ensure successful delivery of enhancements within established timelines.

Perform data analysis to identify trends, patterns, and insights that inform business decision-making.

Ensure data integrity and accuracy through regular audits and validation processes.

Partner with cross-functional teams, including IT, operations, and end-users, to facilitate effective communication and ensure a holistic understanding of business requirements.

Act as a liaison between business stakeholders and technical teams to translate business needs into actionable plans.

Create and maintain comprehensive documentation, including business process flows, functional specifications, and user manuals.

Provide training and support to end-users on system functionalities and enhancements.

Creates and ensures that all business systems and Intelligence project / process plans, reports, dashboards, and updates clearly and intuitively convey key information to stakeholders for the purpose of supporting quality business decisions.

Manages multiple projects according to plan.  Monitors, assigns work, follows up and reports progress to ensure work is delivered timely.

Identifies and performs annual and ad hoc modifications into systems, reports and dashboards to maximize effectiveness.

Supports compliance with federal, state and institutional regulations.

Performs testing of solutions against design and business requirements to ensure a quality result which delivers upon targets and expectations.

Develops and documents User Acceptance Testing processes and adheres to process change controls required by internal audit.

Develop and maintain accurate documentation to capture and communicate business requirements, process design, and procedures which clearly communicate with key stakeholders (i.e. IT/Product Management, system vendors and all institutions), and provides for training for business continuity.

Understands and plans to ensure that system design changes (internal and external/IT driven) do not negatively impact processing, reporting, and analytics.

Coordinates with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified, resolved and plans in place to ensure ongoing accuracy/compliance.

Leads project tasks associated with the implementation or modification of financial aid system.

Reports status of all projects and issue resolution to appropriate stakeholders and ISS Leadership.  Provides proactive updates until through completion/resolution.

Leads in absence of the manager.

Completes other duties as assigned.

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