Payroll Associate

Found in: Resume Library US A2 - 7 days ago

Hanover Maryland, United States Aerotek Full time
Overview:
Aerotek Corporate has an immediate opening for a Payroll Associate at our corporate office in Hanover, MD.

 

Hours: Full Time | Monday - Friday | 8:30AM - 5:30PM

Compensation: $21.63 per hour + $1,000 Quarterly Bonus Potential

 

Summary of Responsibilities:

Reporting to the Payroll Lead, the Payroll Associate will be responsible for professionally and efficiently coordinating the high volume of Payroll related requests from field partners for the external employee population.  They will work closely with internal and external partners throughout multiple Operating Companies to provide outstanding service; including, but not limited to, answering questions, completing Correction Request, fulfilling cash pay card orders, as well as reviewing federal and state tax forms.

Essential Functions:

Serve as the first point of contact for field partners seeking payroll assistance by email or phone

Responds accurately and timely in adherence to the 1/24 rule to field partner email inquiries, resolves requests and defers to appropriate Payroll Specialist when necessary

Communicate policies and procedures to field partners regarding Payroll related functions

Compile, distribute and complete Payroll related queries, reports, and audits

Coordinate the timely resolution of payroll discrepancy items

Maintain multiple tracking logs in Excel

Daily sorting/scanning of mail and documents to Payroll Specialists

Send emails and make outbound calls to 3rd parties for payroll related research (Bank of America, check cashing facilities)

Direct contractor calls to aligned Collocation Center partners

Various administrative duties related to Payroll

Education & Experience Requirements:

Strong analytical skills

Payroll experience preferred

Stellar customer service skills

Excellent verbal and written communication skills

Strong organizational and time-management skills

Exceptional active listening abilities

Computer skills: PeopleSoft, Microsoft Office

Ability to multitask, prioritize, and manage multiple communication channels at a given time

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