Front Office Assistant

4 weeks ago


Santa Monica California, United States HAH Hale and Hale Full time
Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

Work Life Balance 

3 Weeks Collective Paid Time Off & 8 Paid Holidays 

Paid Parental Leave 

Medical/Vision/Dental Benefits 

401k Match 

Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

Build and maintain productive schedules for our doctors and hygienists 

Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment  

Assist patients with understanding their treatment plan and increase dental case acceptance  

Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices   

Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 



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