Senior Manager, Outbound Product Management

3 weeks ago


Atlanta Georgia, United States ServiceNow Full time
Job Description

Job Description

You will be in a position to form relationships and instill trust within ServiceNow customers.  You will bring your consultative approach, Technical acumen and awareness on how the ServiceNow platform can perform for the various use cases in the Financial Services vertical.  You will be a Product Manager to existing customer on how ServiceNow could work better for them.

Responsibilities will include:

Product Success: Work with existing customers to gain an understanding of customers' current state and desired future state

Implementation Success: Support and present product implementation approaches to customers when applicable.

Customer Feedback and Support: Gather feedback from customers through surveys, interviews, and support channels. Address customer concerns and prioritize feature requests based on their needs and pain points.

Product Evangelism: Serve as a spokesperson for the product both internally and externally. Educate sales teams, partners, and customers about the product's value proposition and unique features.

Market Research and Analysis: Conduct thorough market research to understand customer needs, competitive landscape, and industry trends. Use insights to identify opportunities for product enhancements or new features.

Cross-functional Collaboration: Collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure alignment and execution of product initiatives. Act as a liaison between different departments to facilitate communication and resolve conflicts.

Feature Definition and Requirements: Define clear and detailed requirements for new features or product enhancements. Work closely with designers and developers to ensure that features are implemented according to specifications and meet quality standards.

Release Management: Coordinate the release of product updates, ensuring timely delivery and smooth deployment. Communicate release plans and updates to internal teams as well as external stakeholders.

User Experience Optimization: Champion the user experience by advocating for user-centric design principles and conducting usability testing. Continuously gather feedback from users to iterate and improve the product.

 



  • Atlanta, United States Motion Recruitment Full time

    Job Description Join our innovative team at the forefront of video monitoring technology! We are a leading company dedicated to building advanced video monitoring systems, including the hardware components such as cameras and light sensors, along with developing cutting-edge software for analysis and control. Currently, they need a Product Manager to...


  • Atlanta, United States Carrier Full time

    About this role Onity is looking for a Senior Product Manager to serve in an exciting and high-impact role, owning and driving product lines in the Self Storage and Commercial Building markets. Join a growing and dynamic team, delivering world-class access solutions to a global customer base. The Senior Product Manager will be responsible for...


  • Atlanta, United States Boston Consulting Group Full time

    WHAT YOU'LL DO BCG’s purpose is to “Unlock the Potential of Those Who Advance the World”. At BCG U, we contribute to that unlock through next generation, large-scale upskilling solutions that build an organization’s capability to transform in a transforming world. Our focus is on ensuring leaders and teams at every level have the knowledge and...


  • Atlanta, Georgia, United States Sunrise Senior Living Full time

     : Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: Sunrise at Buckhead Job ID: (phone number removed) JOB OVERVIEW: "Sunrise is the best place that...


  • Atlanta, Georgia, United States Sunrise Senior Living Full time

     : Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME: Sunrise at Huntcliff Summit II Job ID: (phone number removed) JOB OVERVIEW: "Sunrise is the best...


  • Atlanta, Georgia, United States Square Full time

    Job Description The Reporting team empowers sellers to make better decisions for their businesses with data and insights through extensible reporting solutions and discoverable seller experiences. As a Staff Product Manager on the Reporting team, you will be responsible for leading product initiatives from inception through execution. In this role you will...


  • Atlanta, United States Veritiv Full time

    Understand category management and global supply chain operations, particularly those with operations in Asia. Using pricing, analytics and negotiation skills to manage all aspects of assortment and vendor management for Go-to- Market Strategy execution Job Purpose: Our Senior Product Manager is responsible for setting the vision, strategy, and execution...


  • Atlanta, United States Mercedes-Benz Stadium Full time

    Senior Digital Product Manager Position Summary The Digital Product Manager will work within the AMB Sports & Entertainment (AMBSE) team to conceptualize, design, develop, and oversee digital experiences and products for various lines of business. This includes digital properties for the Atlanta Falcons, Atlanta United, Mercedes-Benz Stadium, and Atlanta...


  • Atlanta, Georgia, United States PDX Full time

    Job Description About the Role: As a Senior Account Manager, you are responsible for managing assigned client engagements and leading the agency team to successful completion of work on assigned projects. The Sr. Account Manager will oversee internal resources & agency leads assigned to a client engagement, with direct responsibility for delivering work...


  • Atlanta, GA, United States Boston Consulting Group Full time

    As an Upskilling Product Senior Manager, you will be a key member of the BCG U, Solutions Development & Delivery team, responsible for overseeing the end-to-end product lifecycle of our upskilling solutions, which deliver strategic capability building for BCG U’s clients. You will be responsible to drive the product strategy with the BCG U Chief Product...


  • Atlanta, United States Optimize Partners Full time

    A fast growing B2C/B2B tech product start-up is looking for a Senior Product Marketing Manager to drive growth across key business segments through creative and strategic storytelling of a popular ‘productivity’ product. You will research, understand the product, and position it to users and the market, through the right marketing...


  • Warner Robins, Georgia, United States Credence Management Solutions, LLC Full time

    Overview: Credence Management Solutions, LLC (Credence) is seeking a Program Manager at the Senior level in ACSINT to support our Distributed Common Ground System (DCGS) program at Robins AFB, GA. The Air Force Distributed Common Ground System (AF DCGS) is an intelligence enterprise system, comprised of 27 active duty, Air National Guard (ANG), and mission...


  • Atlanta, GA, United States Boston Consulting Group Full time

    WHAT YOU'LL DO BCG’s purpose is to “Unlock the Potential of Those Who Advance the World”. At BCG U, we contribute to that unlock through next generation, large-scale upskilling solutions that build an organization’s capability to transform in a transforming world. Our focus is on ensuring leaders and teams at every level have the knowledge and...


  • Atlanta, United States MultiPlan Full time

    Imagine a workplace that encourages you to interpret, innovate and inspire.  Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change.  You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring...


  • Atlanta, Georgia, United States PDX Full time

    Job Description As a Senior Project Manager, you are responsible for significant scale projects or campaigns with multiple elements, including client contact at the project level. You manage the project life cycle including resource management, estimate to actuals management, project plan adherence and ensuring functional requirements are met per...


  • Atlanta, Georgia, United States Turner & Townsend Full time

    Job Description   Turner & Townsend Heery are seeking a Senior Project Manager with experience in the design and construction management of public sector projects.   This individual should be a self-starter, and able to take initiative and drive activities with limited oversight. This position could eventually have direct reports and will be involved...


  • Atlanta, United States Optimize Partners Full time

    A fast growing, B2C/B2B tech product start-up in NYC, is looking for a Senior Product Marketing Manager to drive growth across key business segments through creative and strategic storytelling of a popular 'productivity' product. You will research, understand the product, and position it to users and the market, through the right marketing...


  • Atlanta, Georgia, United States Kickr Design Full time

    Are you an experienced office manager or executive assistant looking for your next challenge? Are you looking to join and assist a dynamic, friendly and highly technical team? If so, read on! Kickr Design is looking for an experienced office manager that is interested in joining a growing company and a start-up environment. The ideal candidate has a passion...


  • Atlanta, Georgia, United States Unreal Gigs Full time

    Who are we looking for? We're seeking senior engineers who will shape and develop products that revolutionize the insurance landscape in our daily lives. As an early or founding engineer, you'll play a pivotal role in crafting both the external interfaces used by our customers and the internal services that underpin our platform. From conceptualization to...


  • Atlanta, United States Marriott Full time

    Job Number 24043044 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Manager / Product Owner (PO), Customer Management Products is responsible for supporting technologies that...