Sales Manager

2 weeks ago


Chicago Illinois, United States SWISSOTEL Full time
Job Description

WHAT YOU WILL BE DOING:

You are competitive and a natural people person, passionate about selling incredible experiences. You love networking and especially the thrill of exceeding goals.

Reporting to the Director, Group Sales, the Sales Manager is responsible for driving both new and repeat business at the hotel.

Responsible for booking 25-2999 rooms on peak

Confirm and review function details with clients prior to arrival

Meet clients prior to departure to ensure all details of the contract were delivered and solicit any future business

Meet quarterly and annual sales revenue goals

Thrive within established booking parameters to negotiate new business

Maintain growth of existing accounts

Partner with all hotel departments assuring a flawless customer program, specifically Event Services, Banquets, Culinary, and Front Office

Obtain rooming list details and request deposits where applicable 

Establish parameters and negotiate prices, confirming by written contracts. Ensure all details of the contract are delivered and guests depart satisfied

Maintain positive relationships with all guests, vendors, colleagues and global sales network

Solicit group and banquet business through action plan execution

Participate in customer and promotional events within the hotel and trade related organizations

Maintain accounts, contact, activity and business details within the appropriate PMS applications

Prepare weekly, monthly, quarterly and annual reports, as required

Balance operational, administrative and colleague needs

Follow departmental policies and procedures

Follow all safety policies

Any other tasks that may be assigned



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