EDI Technical Support

Found in: Resume Library US A2 - 1 week ago


Cleveland Ohio, United States Quadax, Inc. Full time
Overview:
This position resides on the EDI Application Tech team which provides second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications. 

Responsibilities:
Provide second-level software support for EDI clients and staff.

Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.

Assist with the testing of Xpeditor enhancements and bug fixes that are part of Xpeditor releases.

Map client claim files in order to load into Xpeditor.

Establish custom edits/converts using Xpressbiller software.

Modify Xpeditor Reports per client requests.

Assist with identifying product shortcomings and possible enhancements.

Other duties as assigned.

Qualifications:
Associate’s degree preferred

Knowledge of EDI a plus

Problem solving skills

Strong computer skills

Excellent verbal and written communication skills

Ability to work in a fast paced environment

Strong attention to detail – working with clients and internal departments

Ability to set priorities

Ability to maintain confidentiality


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