Technical Specialist

Found in: Talent US C2 - 6 days ago


Cleveland, United States CSA Group Full time

Statut d'emploi:

Permanent

Type d'heures:

À temps plein

Nous avons besoin de vous pour former une équipe de calibre mondial
Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première norme d’ingénierie sur les ponts ferroviaires. Aujourd’hui, près de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.

Le Groupe CSA, dont le siège social se trouve au Canada, est présent à l’échelle mondiale : il possède plus de 30 laboratoires et bureaux en Europe, en Asie et en Amérique du Nord. Il propose des services de mise à l’essai, d’inspection et de certification d’une vaste gamme de produits — des articles de maison aux technologies de pointe — pour veiller à ce qu’ils répondent à des exigences strictes en matière de sécurité, de performance et d’impact sur l’environnement.

Nos employés sont fiers que leur travail ait une incidence positive sur la vie des gens. Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.

Résumé du travail:

The Technical Specialist supports CSA Group’s account acquisition and growth by interfacing with clients, assisting Strategic Account Managers, Technical Account Managers, and other personnel with quoting and project development, coordination, and execution.Must interact with clients to learn their needs and generate services in order to fulfill and exceed expectations.

Responsibilities:

Quotations. The Technical Specialist assesses client inquiries to determine our team’s ability to complete the scope of the project and the required hours necessary to execute the testing and reporting. Must have sufficient experience and expertise to accurately predict timelines and labor.

Projects. The Technical Specialist coordinates with the Operational Teams to ensure technical aspects of testing meet strict quality measures. May assist with questions – from both the Operations team and the client, provide guidance, troubleshooting, and resolution of issues.

Product Line Reviews (PLRs). The Technical Specialist leads or collaborates with Account owners on PLRs. Responsibilities range from initial discussions with the client to coordination with submitting vendors, testing aspects during the program, reporting results, and follow up questions.

Development and Enhancement of Services. Must demonstrate an acute awareness of business development possibilities and work with clients and the CSA Group teams to construct and validate offerings. 

Capital Equipment. Will investigate capital equipment purchases and may assist with installation and functionality.

Research. Will be required to research product safety standards, performance testing protocols, legislative and statutory requirements, and other information gathering activities as necessary. 

Technical Committees, Trade Shows. The TS will represent CSA Group at select trade shows, and may participate in technical committees relevant to the product categories of our consumer product evaluation division.

Travel. Some travel, likely less than 10% of the time, will be necessary due to visits to clients and trade shows.

Qualifications:

College degree in a relevant technological discipline, and/or six or more years of work experience in the TIC (Testing, Inspection, and Certification) or similar industry

Experience in technical writing, standards development or process development are strong assets

Established network within the TIC industry, include retail and manufacturing client contacts

Knowledge of CSA Group, UL and other standards; experience with a variety of test procedures

Sales or Marketing experience preferred

Mentoring skills. Strong problem-solving ability; detail oriented, high level of

communication skills (verbal and written) excellent listening and retention skills

High level of initiative to meet or exceed targeted goals with minimal supervision

Ability to cope with unpredictable schedule, regular work interruptions, multiple

deadlines and targeted goals



  • Cleveland, United States CSA America Testing & Certification LLC Full time

    Employment Status:RegularTime Type:Full timeBUILDING A WORLD CLASS TEAM STARTS WITH YOUAt the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes &...


  • Cleveland, United States Kloud9 IT Full time

    Job Title Technical Support Specialist Intern Cleveland Description Information Technology Support Specialist A paid internship in Information Technology Support is available at Kloud9 IT for passionate, tech-savvy and dependable students. If you have exceptional customer service skills, are highly dependable and enjoy being the one that everyone comes to...


  • Cleveland, United States firstPRO 360 Full time

    Job DescriptionJob DescriptionHighly profitable and stable company has an immediate need for an IT Support Specialist for a mostly remote role in the Metro Cleveland Area. In this role, you will be the sole IT resource . General duties include handling hw/sw support for users, adding new users and setting up workstations, providing remote and deskside...


  • Cleveland, United States Hospice of the Western Reserve Full time

    Job DescriptionJob DescriptionJOIN US IN MAKING THE MOST OF EVERY DAY!Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.WHY US?We believe that our success starts with our...


  • Cleveland, United States CareerBuilder Full time

    Description Responsibilities: Consults with internal customers and external vendors to capture agreed-upon business objectives and processes. Performs research and fact-finding to determine business requirements for development of end-user programs, operational procedures and support. Communicates these processes and their implications to technical and...

  • Technical Support Specialist Level 2

    Found in: Talent US C2 - 6 days ago


    Cleveland, United States Hospice of the Western Reserve Full time

    JOIN US IN MAKING THE MOST OF EVERY DAY! Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving. WHY US? We believe that our success starts with our greatest asset: OUR...


  • Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral Duties Under the supervision of Appointment and Referral Supervisor, the Appointment Specialist is responsible for day to day scheduling of all appointments, confirmation, cancellation, general registration, welcomes all new HMO patients, schedules same day appointments and sends reminder letter or fax to patients when...


  • Cleveland, United States Case Western Reserve University Full time

    Apply for JobJob ID12543 LocationCase Main Campus Full/Part TimeFull-Time Regular/TemporaryRegular Add to Favorite JobsEmail this JobJob Description POSITION OBJECTIVE Working under limited supervision the cash management specialist is responsible for the timely and accurate execution of the functions of the cash management division of the Office of...


  • Cleveland, United States BakerHostetler Full time

    Our Information Technology department has an excellent opportunity for a User Support Specialist in the Cleveland office. The User Support Specialist's role is to provide exceptional quality support across the Firm's offices to more than 1870 end users. This support must be timely, accurate, friendly, and efficient. Specific support responsibilities include...


  • Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral Duties Under the general supervision of the Director of Social Services and Special Programs, the Outreach/Enrollment Specialist is responsible for providing community based outreach and enrollment assistance activities and facilitate enrollment of eligible health center patients and service area residents into...


  • Cleveland, United States Rees Scientific Corporati Full time

    Job DescriptionJob DescriptionDepartment: ServiceReports To: Regional Service Manager Payroll Type: Salary FLSA Status: Non-Exempt Job SummaryAs a System Validation Specialist you may have the opportunity to have hands on experience with installing, troubleshooting, repairing, calibrating, and inspecting monitoring equipment used in healthcare facilities....


  • Cleveland, United States Flexjet Full time

    Job DescriptionJob DescriptionAs an International Owner Services Specialist, you are responsible for ensuring a seamless experience for our Owners. From the moment they join Flexjet you become the aviation professional for the organization to the Owner. As relationships are established profiles are built, creating an atmosphere with foresight to anticipate...

  • Associate Field Engineering Specialist

    Found in: beBee jobs US - 2 weeks ago


    Cleveland, Ohio, United States Roche Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Cleveland, United States Dealer Tire Full time

    Who We Are We're Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We're laser focused on helping the world's largest and most trusted auto manufacturers grow their tire business-in fact, we've sold more than 60 million tires to date. We're a thriving company, and we're looking for driven...


  • Cleveland, United States PPG Industries Full time

    As an Environmental Specialist you will provide leadership, direction and training that will ensure a safe and healthful workplace for the PPG associates while ensuring compliance with applicable environmental, safety and health laws and regulations to minimize current and future liabilities. Close interaction with all levels of the manufacturing, corporate...


  • Cleveland, United States Flexjet Full time

    Job DescriptionJob DescriptionOverview:As an Owner Services Specialist, you are responsible for ensuring a seamless experience for our Owners. From the moment they join Flexjet you become the aviation professional for the organization to the Owner. As relationships are established profiles are built, creating an atmosphere with foresight to anticipate their...


  • Cleveland, United States Javitch Block LLC Full time

    Job Summary Collections Customer Service Specialists are responsible for managing phone correspondence to customers and third parties, processing payment transactions and coordinating file maintenance to aid in account resolution. Essential Duties and Responsibilities: Contact customers via outbound phone calls to initiate collections process and/or secure...


  • Cleveland, United States Javitch Block LLC Full time

    Job Summary Collections Customer Service Specialists are responsible for managing phone correspondence to customers and third parties, processing payment transactions and coordinating file maintenance to aid in account resolution. Essential Duties and Responsibilities: Contact customers via outbound phone calls to initiate collections process and/or secure...

  • Adolescent Specialist

    2 weeks ago


    Cleveland, United States Northeast Ohio Neighborhood Full time

    Job DescriptionJob DescriptionGeneral DutiesUnder the direction of the Director of Social Services, the Adolescent Specialist is responsible for the coordination of services to adolescents who are sexually active and/or high risk for sexual activity. Provide STD risk-reduction counseling and makes community referrals as deemed appropriate. Provide education...

  • Principal Clinical Specialist

    Found in: Talent US C2 - 6 days ago


    Cleveland, United States Abbott Full time

    The Opportunity In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. What You’ll Work On Working under limited supervision, provides advanced engineering, sales,...