Manager Technical Support

Found in: Resume Library US A2 - 1 week ago


Troy Ohio, United States Hobart Service Full time
Job Description

We are seeking a highly skilled and motivated Technical Support Manager capable of managing 12+ technical local and remote team members in an engineering environment.* The ideal candidate will have a strong background in engineering, coupled with extensive experience in providing technical support and managing teams. The ideal candidate will have experience leading and managing multiple projects in a fast-paced environment to include, but not limited to, quality issue resolution, reactive troubleshooting, development of proactive solutions, and service readiness. The Technical Support Manager will play a crucial role in ensuring the efficient resolution of technical issues, driving continuous improvement initiatives, and fostering a culture of excellence within the support team.  The chosen candidate will have the ability to lead and positively influence serviceability and technology change during new product development.

*This position resides in Troy, OH


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