showroom managerial assistant
2 weeks ago
Responsibilities:
● Serve as initial touch point for all incoming and outgoing shipments and deliveries.
Manage returns, terms and discounts.
Manage shipping logistics.
Maintain ownership of sample tracking systems.
Management of multiple event management databases.
Manage and improve the end-to-end structural and operational business processes that drive the customer service function..
Prepare project budgets and track accordingly.
Define, source and manage resources needed for assigned projects.
Ability to discuss & recommend emerging digital trends .
Oversee the day-to-day management of ERP interactions and eCommerce site.
Ensure that all online orders are processed smoothly.
Report on sales numbers and recap product mix positions on a weekly basis.
Collate all information and update monthly Management reports.
● The candidate will have the proven ability to understand our business from ground up, be an agent of change within the business, promoting best practice delivery and have a genuine passion and understanding of luxury designer fashion.
Requirements
Requirements:
● Minimum education requirement: Bachelor's degree.
● Strong background in operations management with a focus on e-commerce (3+ years) .
● Excellent communication, project management, organization and multi-tasking skills
● Ability to handle a fast paced environment with a positive attitude.
● Computer skills including, Excel, Powerpoint, Google Docs and Dropbox.
● Social Media experience is preferred.
● Strong leadership, creative thinking, and problem-solving skills.
● Strong verbal and written communication skills and attention to detail.
● A positive, outgoing, high energy personality that is entrepreneurial.
● A multi-tasker, proactively seeks out opportunities to support the team with a roll-up-your-sleeves, can-do and follow-through attitude.
● Familiarity with UPS, FedEX, DHL and all international shipping logistics including harmonized tax codes.
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