Sr. Product Support Engineer
2 weeks ago
What are we looking for in our Sr. Product Support Engineer?
The Information Technology team at Russell Tobin & Associates is supporting a top healthcare organization that has an opening for a remote Sr. Product Support Engineer.
Duration: 6 months contract, possibility of extension
Pay Range: $60/h - $75/h, depending upon experience
100% Remote
Summary of core competencies of the role:
Java, Spring Framework
Relational database, SQL
REST API development, Microservices Architecture
As a Production Support Engineer Contractor:
- Provide support to internal and external business stakeholders and end-users.
- Troubleshoot and maintain server-side REST API applications leveraging languages and frameworks such as Java, Hibernate, Spring Framework, and Spring Boot.
- Write high-quality, efficient code to implement solutions to software bugs.
- Review logs, inspect databases, utilize browser developer tools, review recent releases and change logs, and debug java written code in a micro services architecture.
- Implement software solutions to production bugs, and advise the QA team on test cases.
- Perform impact analysis using PostgreSQL queries.
- Invest time in documenting your learnings and issues resolved, as well as participate in knowledge sharing sessions, to pass along the knowledge acquired while mitigating issues - so that we can solve these faster and better if they recur.
Skills/Experience:
- Have 5+ years of work experience in Software Engineering.
- Have strong analytical and problem-solving skills, and an ability to understand the landscape of a large scale system.
- Can troubleshoot problems in broad technical domains, such as distributed systems, third-party services and APIs, legacy software, databases.
- Are proficient in Java, Spring Framework, REST API development, microservices architecture, relational databases and SQL.
- Are familiar with git, software release cycle, scalability, performance, monitoring, logging, containerized applications, docker, kubernetes.
- Have strong verbal and written communication skills, with the ability to document and explain scenarios, root cause, and solutions to technical and non-technical stakeholders.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
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Rate/Salary: $60/H - $75/H, depending upon experience
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