Customer Success Manager
Found in: Resume Library US A2 - 2 weeks ago
Join our Field Services vertical as a Customer Success Manager to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into the Manager of Customer Success, you will help us by having the best customer management and business consultancy skills around. You’re passionate about engaging your customers and expanding their use cases. You have impeccable relational skills and can create win/win environments for all parties that you work with. If this is you, there are a lot of people who are adopting our product and we would love your help in taking care of our customers. Some of the other responsibilities include:
Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction
Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services
Develop, prepare, and nurture customers for advocacy
Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals
Work to identify and/or develop upsell opportunities
Advocate customer needs/issues cross-departmentally
This role has a base salary of $55,000 to $60,000 USD.
This role is eligible for a quarterly bonus plan.
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Customer Success Manager
Found in: Resume Library US A2 - 1 week ago
Atlanta, Georgia, United States MessageGears Full timeMessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providing a...
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Customer Success Manager
Found in: Appcast US C2 - 1 day ago
Atlanta, United States Resolution Technologies, Inc. Full timeCustomer Success Manager Customer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customersAs a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be...
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Customer Success Manager
Found in: Appcast Linkedin GBL C2 - 7 days ago
Atlanta, United States Resolution Technologies, Inc. Full timeCustomer Success Manager Job Summary:We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...
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Customer Success Manager
Found in: Appcast US C2 - 7 days ago
Atlanta, United States Resolution Technologies, Inc. Full timeCustomer Success Manager Job Summary:We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...
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Customer Success Manager
5 days ago
Atlanta, United States Resolution Technologies, Inc. Full timeCustomer Success Manager Job Summary:We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...
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Customer Success Manager
1 week ago
Atlanta, United States AlgoSec Full timeAlgoSec is looking for an experienced Customer Success Manager for the Americas. Our Customer Success Manager will partner closely with customers to determine their business needs and challenges to ensure AlgoSec products are deployed successfully and are driving business value. This role is part consultant, project manager and product specialist, focusing...
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Customer Success Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Atlanta, United States MintLeads Full timeRole SummaryAs a Customer Success Manager you will be the primary owner of our customer relationships. You will be providing service updates, answering questions and fielding customer feedback. Additionally, you will be capturing customer performance data and success stories which will help drive our continued growth and help win new business! You will work...
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Customer Success Manager
2 weeks ago
Atlanta, United States MintLeads Full timeRole SummaryAs a Customer Success Manager you will be the primary owner of our customer relationships. You will be providing service updates, answering questions and fielding customer feedback. Additionally, you will be capturing customer performance data and success stories which will help drive our continued growth and help win new business! You will work...
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Customer Success Manager
1 week ago
Atlanta, United States Get Covered Inc. Full timeJob DescriptionJob DescriptionPosition SummaryThe Customer Success Manager (CSM) is responsible for ensuring the ongoing satisfaction and success of the company's clients. This role involves managing relationships with customers, understanding their needs, and ensuring that the product or service continually meets and exceeds their expectations.Key...
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Customer Success Manager
1 week ago
Atlanta, United States Kaleris Company Full timeWe’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visible and...
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Customer Success Manager
1 week ago
Atlanta, United States Kaleris Full timeKaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges...
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Customer Success Manager
1 hour ago
Atlanta, United States Revel Systems Full timeJob DescriptionJob DescriptionCompany Overview:Revel Systems is the POS and platform built to help businesses achieve their goals. Improving day-to-day operations and fueling merchant growth, Revel's streamlined ecosystem pairs an intuitive point of sale with powerful management tools, integrating inventory management, employee management, sales...
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Customer Success Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Atlanta, United States MessageGears Full timeMessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providing a...
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Customer Success Manager
5 hours ago
Atlanta, United States MessageGears Full timeMessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providing a...
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Customer Success Manager
1 week ago
Atlanta, United States MessageGears Full timeJob DescriptionJob DescriptionMessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting...
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Customer Success Manager
Found in: Appcast US C2 - 2 weeks ago
Atlanta, United States WelcomeHome Software Full timeAbout WelcomeHomeWelcomeHome is an Atlanta-based SaaS provider with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.Since launch in 2019, we have sustained consistent and rapid growth, expanding from four to 50+ employees.Profitable from day one, we’ve succeeded with a focused team that prioritizes...
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Customer Success Manager
2 weeks ago
Atlanta, United States WelcomeHome Software Full timeAbout WelcomeHomeWelcomeHome is an Atlanta-based SaaS provider with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.Since launch in 2019, we have sustained consistent and rapid growth, expanding from four to 50+ employees.Profitable from day one, we’ve succeeded with a focused team that prioritizes...
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Customer Success Manager
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Atlanta, United States WelcomeHome Software Full timeAbout WelcomeHomeWelcomeHome is an Atlanta-based SaaS provider with the mission to build the best Customer Relationship Management (CRM) platform in the senior living space.Since launch in 2019, we have sustained consistent and rapid growth, expanding from four to 50+ employees.Profitable from day one, we’ve succeeded with a focused team that prioritizes...
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Customer Success Manager
1 week ago
Atlanta, United States Uncapped Ltd. Full timeHybrid role based in Atlanta, Georgia Role Overview At Uncapped, we help ambitious founders realise their dreams. If you are looking for your next role in Sales/Customer Success, come join a high-performing team working with the Founders and decision-makers of high-growth companies in the US. We are transforming the way digital companies can grow their...
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Customer Success Manager
1 week ago
Atlanta, United States Uncapped Full timeHybrid role based in Atlanta, GeorgiaRole Overview At Uncapped, we help ambitious founders realise their dreams. If you are looking for your next role in Sales/Customer Success, come join a high-performing team working with the Founders and decision-makers of high-growth companies in the US. We are transforming the way digital companies can grow their...