Manager - Program Management
Found in: Resume Library US A2 - 1 week ago
Please note: This role will be based in Bellevue, WA and requires an in-office presence.
As Manager - Program Management focusing on Customer Engagement Programs, you will spearhead strategic cross-functional GTM initiatives to improve how we surprise and delight our customers across every touchpoint along their journey with Freshworks to drive product adoption, retention and loyalty. Reporting to the VP of Customer Engagement, you will set the operational agenda for the team, overseeing budgeting, reporting, and cross-functional collaboration to ensure exceptional customer experiences.
Define and implement the operational plan and rhythm of the business for the Customer Engagement team, focusing on improving efficiency, collaboration, and visibility with senior leadership.
Provide oversight on strategic initiatives that require cross-functional support and alignment, particularly those impacting go-to-market (GTM) teams.
Collaborate closely with key stakeholders to drive successful execution of initiatives.
Define relevant KPIs and metrics to measure the effectiveness of customer engagement programs.
Monitor performance against these metrics and provide insights and recommendations for improvement.
Offer strategic insights and actionable recommendations based on data analysis.
Establish the comms and promotion strategy across the team to accelerate awareness and growth of our key customer initiatives
Foster and strengthen partnerships with teams across product management, marketing, support, customer success, and sales to drive accountability and shared outcomes
-
Program Manager
3 days ago
Washington, United States Lawelawe Management Group LLC Full timeWe are seeking a part time Program Manager who shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project...
-
Program Manager
2 days ago
Washington, United States Lawelawe Management Group LLC Full timeWe are seeking a part time Program Manager who shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project...
-
Program Manager
Found in: Appcast Linkedin GBL C2 - 1 week ago
Washington, United States Lawelawe Management Group LLC Full timeWe are seeking a part time Program Manager who shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project...
-
Program Manager
1 week ago
Washington, United States Lawelawe Management Group LLC Full timeWe are seeking a part time Program Manager who shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project...
-
Contract Program Manager
7 days ago
Washington, United States Lawelawe Management Group LLC Full timeThe Contract Program Manager shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project schedule (as...
-
Contract Program Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Washington, United States Lawelawe Management Group LLC Full timeThe Contract Program Manager shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project schedule (as...
-
Contract Program Manager
2 weeks ago
Washington, United States Lawelawe Management Group LLC Full timeThe Contract Program Manager shall assist the organization in achieving its program priorities by providing program management oversight to contractor staff, and report status and issues to the Contracting Officers Representative (COR). The Contractor Program Manager shall be responsible for developing and maintaining a combined project schedule (as...
-
Management and Program Analyst
Found in: Talent US 2 C2 - 1 week ago
Washington, United States Office of Personnel Management Full timeSummary As a Management and Program Analyst at the GS-0343-12, you will be part of Retirement Services Group, Office of Personnel Management. The incumbent will serve as a Management and Program Analyst in Retirement Services (RS). The employee carries out varied analytical, evaluative, and project-type assignments in the area of Federal employee...
-
Project Manager
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Bellevue, United States Tailored Management Full timeHi , I reviewed your profile and was very impressed with your experience. My client in Bellevue, WAis looking for a Program Manager II and I thought you’d be a great person to chat with. Would you be available for a conversation about this opportunity? Job Title: Program Manager IILocation: Bellevue, WADuration: 08 MonthsJob Description:Summary : The main...
-
Program Manager
1 week ago
Washington, United States Office Personnel Management Full timeSummary As a Program Manager (Enterprise Risk Manager) at the GS-0340-15, you will be part of the agency's Planning, Performance, and Evaluation Group. If selected, you will serve as OPM's risk management expert and a change agent with a strategic focus on enhancing the agency's decision-making processes. You will lead the identification, analysis,...
-
Technical Program Manager
Found in: Resume Library US A2 - 2 weeks ago
Bellevue, Washington, United States Sia Partners Full timeJob Description We are currently seeking a Technical Program Manager for a 12 month plus contracting opportunity. The ideal candidate must have experience in working with cross-functional teams to document complex requirements in support of technology change initiatives within the global market. Location: Hybrid/Seattle, WA (50% on-site) Project...
-
Supervisory Program Manager
9 hours ago
Washington, United States US Navy Systems Management Activity Full time**Duties**: - You will support NSMA with cross functional and cross Domain Support Group wartime acquisition sustainment planning and supply chain management projects. - Coordinate directly with the Program Integration leadership, stakeholders, and resource sponsor to develop, establish, and sustain a Wartime Acquisition Resource Planning and...
-
Management and Program Analyst
Found in: Talent US 2 C2 - 1 week ago
Washington, United States Federal Emergency Management Agency Full timeSummary The ideal candidate for this position will have strong written and oral communication skills, demonstrated ability to organize data, andtrack multiple and competing program/project deliverables. Duties What will I do in this position if hired? In this position, you will be primarily concerned with a wide variety of assignments that...
-
Lead Management and Program Analyst
Found in: Talent US 2 C2 - 1 week ago
Washington, United States Federal Emergency Management Agency Full timeSummary As a member of the Federal Insurance Mitigation Administration, the ideal candidate has experience in leading a Program or Project Management Office and/or leading program and project management practices and techniques across an organization. Project Management Professional (PMP) designation is preferred but is not required. Additionally, the...
-
Program Manager
3 days ago
Bellevue, United States Unity Software, Inc. Full timeThe Program Manager (Professional Services) is responsible for managing and maintaining relationships with high-value clients. This involves understanding and fulfilling clients' technical needs, coordinating with internal teams, and providing soluti Program Manager, Manager, Customer Experience, Professional, Program, Technical, Technology, Business...
-
Program Manager
4 days ago
Washington, United States AXIS Management Group Full timeJob DescriptionJob Description For a U.S. Government agency’s Chief Information Officer (CIO) organization, manage support services for its Information Technology (IT) systems security staff. Gather and organize information and sufficiently address problems that arise and offer procedural improvements when necessary. Provide oversight of deliverables as...
-
Program Manager
5 days ago
Washington, United States AXIS Management Group Full timeJob DescriptionJob Description For a U.S. Government agencys Chief Information Officer (CIO) organization, manage support services for its Information Technology (IT) systems security staff. Gather and organize information and sufficiently address problems that arise and offer procedural improvements when necessary. Provide oversight of deliverables as...
-
Program Manager
6 days ago
Washington, United States Lumen Solutions Group, Inc. Full timeAbout us: Lumen Solutions Group Inc., a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Florida, USA. As a leading consulting services and solutions provider, we focus on IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation for our clients. Our client base...
-
Supply Chain Program Manager
7 days ago
Bellevue, United States eTeam Full timeSupply Chain Program Manager (Sales/DTC focus) Lead Supply Chain capabilities enablement in support of various Sales/DTC (Direct to Consumer) initiatives. Required Qualifications End to end, deep understanding of supply chain forward and reverse flow Experience supporting Sales/DTC initiatives Understanding of product SKU variations and associated...
-
Program Manager
3 days ago
Washington, United States AXIS Management Group Full timeJob DescriptionJob DescriptionFor a U.S. Government agencys Chief Information Officer (CIO) organization, manage support services for its Information Technology (IT) systems security staff. Gather and organize information and sufficiently address problems that arise and offer procedural improvements when necessary. Provide oversight of deliverables as...