HelpDesk Level 2 support

3 weeks ago


Cherry Hill New Jersey, United States Two95 International Inc. Full time
Title: Helpdesk Level 2 support

Location: Cherry Hill, NJ

Duration: Fulltime

Salary: $Market (Best Possible)

Job Description:

Provide Help Desk Level-1, Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

Design and implement network infrastructure.

When necessary provide onsite support.

Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

Troubleshoot and resolve system hardware and software problems.

Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

Document processes and procedures as required.

Manage and maintain our customers’ networks.

Required to be part of the on call schedule.

Performs other duties and responsibilities as assigned by the MSP Manager.

Required Skills:

5 years related work experience or BS in Information Systems or related field.

Microsoft MCSE Certification in Server Infrastructure or Private Cloud. 1st test must be completed within first 90 days of employment. Certification must be obtained by end of first year of employment.

Must exhibit a clear, friendly, professional phone manner.

Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.

Able to handle multiple projects and assignments with attention to detail.

Microsoft Windows Desktop Operating Systems

Windows Server, Active Directory, Group Policy, Mac OSX, Sonic Wall Routers.

Must have transportation

Must be able to physically lift and move existing and new PC system components.

Note: If interested please send your updated resume to and include your rate/salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest.


  • Helpdesk Assistant

    3 weeks ago


    Cherry Hill, New Jersey, United States Two95 International Inc. Full time

    Need Jr & Sr Helpdesk Support Title: Jr. Helpdesk Assistant Position: Full-Time with our client Location: cherry hill, NJ Salary: Market (Best possible) Requirements Job Description: · Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · When necessary provide onsite...

  • Help Desk Level 2

    3 weeks ago


    Cherry Hill, New Jersey, United States Two95 International Inc. Full time

    Title – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and...


  • New Albany, United States Reveleer Full time

    **IT Helpdesk Technician ** New Albany, OH Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently...


  • Jersey City, United States Kean University Full time

    External Applicant Instructions Please upload your resume/CV for automatic population of information to your Kean application. Your contact information, work experience and education will be automatically filled in. Please review all fields - you will need to verify that the data is accurate. In the "My Experience" section, you will find a resume/CV...


  • New York, United States Cookies Department Stores Full time

    Job DescriptionJob DescriptionSUMMARYCookie’s Department Stores is a children’s clothing retailer with 5 locations throughout Brooklyn, Queens and the Bronx, as well as an e-commerce website with CookiesKids.com.We are looking for someone with advanced computer knowledge and basic helpdesk experience for a position as an IT helpdesk technician. As an IT...


  • New York, United States Actus Consulting Group Full time

    Job DescriptionJob DescriptionIT company seeks an IT Helpdesk Tier 1.This position assesses and troubleshoots computer support problems and resolves users’ problems. Weare looking for self-motivated, team-oriented, and highly organized individuals.In response to our client’s request, this position does not have an established work schedule. You will...


  • New York, United States The Empire State Realty Trust Full time

    **Title**:System Analyst - Helpdesk **Department**:Information Technology **Reports To**:IT Helpdesk Manager **Location**:New York, New York **FLSA**:Full-Time, Non-Exempt **COMPANY SUMMARY** The dedicated team at ESRT is a collection of diverse individuals with a shared passion for excellence and a keen eye toward future growth. Headquartered in New...


  • New Orleans, United States Universal Data Full time

    Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer...


  • New Orleans, United States Universal Data Full time

    Helpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk Administrator I is prepared to answer...


  • New Orleans, United States Universal Data Inc Full time

    Job DescriptionJob DescriptionHelpdesk Administrator I is responsible for, but not limited to, handling first level support of service requests by telephone, email, chat or onsite. These services are typically provided for company supported computer applications and platforms. Provides "break -fix" support for PC hardware and software. The Helpdesk...

  • IT Helpdesk

    3 weeks ago


    New Orleans, Louisiana, United States University of New Orleans Full time

    DepartmentContract Support and IT End User ComputingJob SummaryJob DescriptionPerform all duties assigned to IT Helpdesk - Coordinator 1.Provide statewide installation, configuration, maintenance and support for state owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing...


  • New York, United States Techspace Solutions Full time

    **Job Title : Desktop Support (Level 2)** **Location : Midtown, NY (Onsite)** **Duration : 12+ Months** **Job description**: - 2+ years of progressive experience in the desktop environment. - Advanced knowledge and understanding of Windows desktop operating systems and intermediate knowledge and understanding of APPLE MAC systems. - Advanced ability to...


  • New York, United States Empire State Full time

    *Applicants MUST submit a cover letter with resume to be considered.*Position expected to work onsite and hybrid consistent with New York State.BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer problems. Strong troubleshooting...


  • New York, United States Empire State Full time

    Job DescriptionJob Description*Applicants MUST submit a cover letter with resume to be considered.*Position expected to work onsite and hybrid consistent with New York State.BASIC FUNCTION: Provide end users with all hardware and software technical support in a timely and courteous manner. Must also be able to identify, research, and resolve computer...

  • Entry Level Developer

    3 weeks ago


    Cherry Hill, New Jersey, United States Two95 International Inc. Full time

    Title: Entry Level Developer (Intern) Location: Cherry Hill, NJ Duration: Full-Time Company: Two95 International Inc. Job Description: Candidate must be hands-on in skills related to back-end development. Helping the core tech team in web and app development related technologies. Will learn how to design, develop and maintain the software...


  • Cherry Hill, United States Ethikos Full time

    Job DescriptionJob DescriptionOur client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.The IT Infrastructure Technician plays a crucial role in managing and maintaining the organization's IT...

  • Piscataway, NJ, 03

    3 weeks ago


    Piscataway, New Jersey, United States Heunets Full time

    Desktop Technician will: Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.  Facilitate customer resolution for calls and engage their supervisors and managers to ensure...


  • New York, United States Lincoln IT Full time

    Job DescriptionJob DescriptionLevel 1 Field Support Tech Lincoln IT, leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for a Level 1 Field Support TechThe ideal candidate must have at least 1 to 3 years’ experience with Microsoft OS, a variety of desktop applications, and expertise...


  • Cherry Hill, United States SI Busineess Solutions Full time

    Do you have a passion for saving the environment, clean energy initiatives, and making an impactful difference on our planet? Or maybe a growing interest in the industry? Our Entry Level Marketing Coordinators play an integral part in spreading awareness of our client's solar farming initiatives and driving sales. As one of the most preeminent marketing and...


  • New York, United States Lincoln IT Full time

    Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities Provide phone support and remote remediation for workstation issues Troubleshooting and resolving customer system problems across a broad range of technologies Provide...