Level 1 Field Support Tech

7 days ago


New York, United States Lincoln IT Full time
Job DescriptionJob Description

Level 1 Field Support Tech 

Lincoln IT, leading IT infrastructure solutions and managed services provider in the New York Metropolitan area, is currently looking for a Level 1 Field Support Tech

The ideal candidate must have at least 1 to 3 years’ experience with Microsoft OS, a variety of desktop applications, and expertise in supporting client hardware.

Skills & Experience

  • Technical training and/or knowledge in a variety of desktop technologies
  • Microsoft technical certifications desired, but not required
  • Desktop imaging and deployment
  • Corporate Anti-Virus and Anti-Spam Solutions
  • Excellent written and verbal communication skills with end-users
  • Excellent track record in customer service and support

Responsibilities:

  • Provide on-site and remote support for Microsoft desktop personal computers
  • Provide helpdesk support, including analyzing and resolving end-user client issues
  • Troubleshoot and resolve user issues across a broad range of client technologies
  • Install new software and upgrade existing software
  • Troubleshoot hardware problems and replace any inoperative hardware found
  • Utilize manufacturer technical support lines to resolve support issues
  • Support proprietary applications

 

Founded in 1998, Lincoln Computer Services is an IT solutions consultancy and managed services provider with a diverse set of channel partnerships that include IBM, Microsoft, Cisco, HP, and Dell. With two offices – one in Long Island and another in New York City, Lincoln is recognized as one of the leading technology firms in the Tri-State Area.

We pride ourselves on hiring talented and dynamic individuals who possess a wide range of technology expertise, as well as share the firm’s mission to fulfill the needs of our clients; exceeding their expectations with exceptional service and dedication.

Lincoln is growth-oriented and offers a competitive salary, training and education, a comprehensive benefits package (Medical, Dental, 401K), generous PTO, and an excellent work atmosphere. We take pride in our culture – which is built on collaboration, integrity and a passion for technology.

Powered by JazzHR

epQi6w



  • New York, United States Hi! Tech Full time

    Job DescriptionJob DescriptionHi! Tech is looking for sharp, energetic, creative, highly-motivated, and personable tech professionals to join our team.A successful candidate: Takes initiative, is proactive and self-motivating;Strives for excellent communication with clients and team members;Thrives in the face of uncertainty, excited to create...


  • New York, United States Arctiq Full time

    Job DescriptionJob DescriptionSalary: $20.19About Arctiq:Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure, and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to...

  • IT Support Specialist

    11 hours ago


    New York, United States Randstad North America, Inc. Full time

    Technically savvy Level 1/ Level 2 Help Desk Scenarios Tickets usually created for incidents Or have a tech lounge (In the Toronto Office)Standard prompt stuff but also[ "Responsibilities: . Technically savvy . Level 1/ Level 2 Help Desk S Support Specialist, IT, Support, Specialist, Help Desk, Technology, Staffing


  • New York, United States CareerBuilder Full time

    Location : Manhattan, NY / Salary : $40,000 to $55,000 Level 1 Windows Administrator Bowman Williams only partners with Managed Services Providers to source candidates for permanent employment. This is an entry level position for candidates with aptitude to provide IT solutions and services. The job title is Level 1 Windows Administrator and the chosen...

  • Support Tier 1

    5 days ago


    New York, United States CareerBuilder Full time

    Position Type: Full-time/Part-time/Contract Position Summary: As a Support Tier 1, you will play a crucial role in providing first-level end-user support and incident diagnosis for applications, endpoints, and infrastructure. You will serve as the primary point of contact between end-users and our IT resources, ensuring prompt resolution of issues and...


  • New York, United States Motion Recruitment Full time

    **What does a Tech Recruiter do?** - Open new client accounts using proven sales best practices and the positive foundation of Motion’s brand and reputation. - Build trustworthy and valuable relationships with customers leveraging the collective information pool and deep expertise of a dedicated local market team beside you. - Facilitate positive process...


  • New York, United States Island Computer Products, Inc. Full time

    **ICP - Island Computer Products Inc. is a leading technology solutions systems integrator** **provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contribute to our mission of providing exceptional integration and support services to...


  • New York, United States Avant Gardner Full time

    Job DescriptionJob DescriptionWHO WE ARE Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted...

  • Operations Tech Support

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States Avant Gardner Full time

    Who We AreAvant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner's 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space's unrivaled audiovisual...


  • New York, United States Tech Experts Full time

    **Location**: Midtown, NYC - **No Code Required! Hand-on Technical, Dive Deep with rich MSP Insight**_ **About Us**: Tech Experts is looking for a Solutions Azure Architect with proven experience to provide support to our small and medium-sized business clients. As an IT consultant, your main responsibility will be to offer technical expertise to our...


  • New London, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Performs A Variety Of Tasks Related To Cleaning,...

  • Operations Tech Support

    Found in: Resume Library US A2 - 7 days ago


    Brooklyn, New York, United States Avant Gardner Full time

    WHO WE ARE Avant Gardner is New York City's premier event space and producer. Its flagship venue, The Brooklyn Mirage, is the crown jewel of New York City entertainment and one of the most iconic venues in the world. Avant Gardner’s 80,000 square foot complex occupies an entire city block of East Williamsburg, highlighted by the space’s unrivaled...


  • New Brunswick, United States Mortgage Field Inspections Full time

    Reliable vehicle smart phone computer printer and routing program. A mortgage inspection is an examination of a property to look for damage and other information, like whether a building is occupied or vacant. Banks often hire local Field Inspectors **to assess a property before giving a loan to homeowners to ensure that the house or apartment is a good...

  • Entry Level Technical Support

    Found in: Appcast Linkedin GBL C2 - 7 days ago


    New York, United States Vanguard Group Staffing, Inc. Full time

    We are currently assisting one of our clients in Westchester, NY with a Technical Support position. The candidate MUST HAVE Customer Service and IT experience. HOURS WILL VARY BETWEEN 8AM TO 5PM.MUST BE ABLE TO BEGIN AS SOON AS POSSIBLE. THE POSITION IS TEMPORARY. FROM LATE APRIL THROUGH MID/END OF JUNE ---- Experience required: 1-5 years.ESSENTIAL...


  • New York, United States Vanguard Group Staffing, Inc. Full time

    We are currently assisting one of our clients in Westchester, NY with a Technical Support position. The candidate MUST HAVE Customer Service and IT experience. HOURS WILL VARY BETWEEN 8AM TO 5PM.MUST BE ABLE TO BEGIN AS SOON AS POSSIBLE. THE POSITION IS TEMPORARY. FROM LATE APRIL THROUGH MID/END OF JUNE ---- Experience required: 1-5 years.ESSENTIAL...

  • Entry Level Technical Support

    Found in: Appcast US C2 - 7 days ago


    New York, United States Vanguard Group Staffing, Inc. Full time

    We are currently assisting one of our clients in Westchester, NY with a Technical Support position. The candidate MUST HAVE Customer Service and IT experience. HOURS WILL VARY BETWEEN 8AM TO 5PM.MUST BE ABLE TO BEGIN AS SOON AS POSSIBLE. THE POSITION IS TEMPORARY. FROM LATE APRIL THROUGH MID/END OF JUNE ---- Experience required: 1-5 years.ESSENTIAL...


  • New York, United States Antra, Inc Full time

    **Job Overview**: We are seeking an Entry Level Mean stack Developer to join our dynamic team. This position offers an exciting opportunity for individuals looking to kickstart their career in software development. As an Entry Level Developer, you will work on various projects and gain hands-on experience in a collaborative...

  • ED Tech 1

    Found in: Lensa US P 2 C2 - 2 weeks ago


    New London, United States Yale New Haven Health Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Assist With Care Of Patients Of All Ages In The Emergency...

  • Technical Support Team Lead

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    New York, United States SilverSearch, Inc. Full time

    Required: Relevant experience as a hands-on lead guiding and overseeing a tech support team in the legal field is a requirement for this opportunity.On site 5 days/week in NYC.Overview:As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through...

  • Technical Support Team Lead

    Found in: Appcast US C2 - 7 days ago


    New York, United States SilverSearch, Inc. Full time

    Required: Relevant experience as a hands-on lead guiding and overseeing a tech support team in the legal field is a requirement for this opportunity.On site 5 days/week in NYC.Overview:As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through...