Digital Solution Consulting Manager

3 weeks ago


San Diego California, United States ServiceNow Full time
Job Description

What you get to do in this role:

The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.

We are seeking a Solution Consulting leader to lead Demonstration capability and strategy. This strategic leadership role will set the agenda for demonstration capability as well as execution by inspiring and managing a team of early in career Presales Solution Consultants.  The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:

Bring early in career SCs providing an environment where they hone demonstration proficiency and knowledge across ServiceNow’s products groups.

Define and refine future Demo Hub program capability. Determine and sponsor Demonstration Creation, Use and future capability and development. Extend DemoCenter concept to have inclusive value to field including DemoHub capability

Partner with Marketing, SC Field and the Workflow SC leadership to create pipeline generation capability

Create and manage a video asset library of functional demonstrations to be used to enhance efficiency and effectiveness for pipeline generation and renewal enhancement

Capable of developing Americas functionality, prove success and then extend capability globally to EMEA and APJ


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