Help Desk Level 1
3 weeks ago
Position – Contract (6+ Months)
Location – Cherry Hill, NJ
Rate - $Open (Best Possible
Requirements
Responsibilities:
Participate in project planning and scheduling.
Ensure assigned project tasks are completed completely and on time.
Ensure proper documentation, notification, and escalation of all incidents.
Communicate with clients by phone, email, and in person.
Troubleshoot and resolve system hardware and software problems.
Identify and troubleshoot issues related to routing, switching, Activity Directory, DHCP and DNS.
Performs other duties and responsibilities as assigned by the Project Lead.
Required Skills:
3 years related work experience or BS in Information Systems or related field.
Must exhibit a clear, friendly, professional phone manner.
Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
Able to handle multiple assignments with attention to detail.
Microsoft Windows Desktop Operating Systems
Windows Server, Active Directory, Group Policy, Mac OSX, SMB network equipment.
Experience with Microsoft Office 365.
Must type a minimum of 40 words per minute.
Must have reliable transportation.
Must be able to physically lift and move existing and new PC system components.
-
IT Support/Help Desk Analyst
3 weeks ago
Rocky Hill, United States Global Help Desk Services, Inc. Part time $15 - $18Position: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30pWho We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great...
-
IT Support/Help Desk Analyst
3 weeks ago
Rocky Hill, United States Global Help Desk Services, Inc. Full timePosition: IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30pWho We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great...
-
Bilingual Help Desk Analyst
4 weeks ago
Rocky Hill, United States Global Help Desk Services, Inc. Full time $16 - $20Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30p; Thu-Sat 10:30a-10:30pReports to: Team Lead.Who We Are:We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty,...
-
Bilingual IT Help Desk Analyst
3 weeks ago
Rocky Hill, United States Global Help Desk Services, Inc. Full time $16 - $20Job Details:Position: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Mon-Fri 8a-4:30pmReports to: Team Lead.Who We Are:We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of...
-
Help Desk Level 2
3 weeks ago
Cherry Hill, New Jersey, United States Two95 International Inc. Full timeTitle – Help Desk Level 2 Position – Fulltime Location – Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. Ensure proper documentation, notification, and...
-
Service Desk
3 weeks ago
Cherry Hill, New Jersey, United States Two95 International Inc. Full timeService Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: •Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. •When necessary provide on-site support. •Ensure proper documentation, notification, escalation, tracking, and follow...
-
Level 1 IT Help Desk Technician
2 days ago
New York, United States TeamLogic IT of Colorado Springs Full timeStep into a role where technology and collaboration unite and become the essential bridge that connects our clients with the innovative solutions they seek. As a Level 1 Help Desk Technician, your impact goes beyond mere support; you'll be a catalyst, a thinker, and an integral part of a team that thrives on empowering others. About TeamLogic IT TeamLogic...
-
Help Desk Technician III
4 weeks ago
Cherry Hill, United States COREHIRE Full timeJob DescriptionJob DescriptionHelp Desk Technician IIIReports to: Project Leadradius180 is a managed services provider offering technical support to both small and medium-sized businesses. We have developed a company culture that focuses on a relationship-based approach to servicing our clients. We are not a product or a commodity - we are truly an...
-
Help Desk Technician III
1 week ago
Cherry Hill, United States COREHIRE Full timeHelp Desk Technician IIIReports to: Project Lead radius180 is a managed services provider offering technical support to both small and medium-sized businesses. We have developed a company culture that focuses on a relationship-based approach to servicing our clients. We are not a product or a commodity - we are truly an extension of our client's company....
-
Level I Help Desk Technician
2 weeks ago
New Holland, United States Eberly Systems Full timeLevel I Help Desk Technician New Holland, PA Our Help Desk Technician will:Provide end users with on and off-site support by responding to phone calls, emails, and ticket submissionsTroubleshoot customer-reported incidentsPrepare new computers for deployment and work with users to set up replacement computers to optimize productivityContinually improve our...
-
Level I Help Desk Technician
2 weeks ago
New Holland, United States Eberly Systems Full timeLevel I Help Desk Technician New Holland, PA Our Help Desk Technician will:Provide end users with on and off-site support by responding to phone calls, emails, and ticket submissionsTroubleshoot customer-reported incidentsPrepare new computers for deployment and work with users to set up replacement computers to optimize productivityContinually improve our...
-
Help Desk Technician
1 week ago
Jersey City, New Jersey, United States BelovED Community & Empowerment Academy Charter Schools Full timeJob Summary: At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational...
-
HelpDesk Level 2 support
3 weeks ago
Cherry Hill, New Jersey, United States Two95 International Inc. Full timeTitle: Helpdesk Level 2 support Location: Cherry Hill, NJ Duration: Fulltime Salary: $Market (Best Possible) Job Description: Provide Help Desk Level-1, Level-2 remote support for desktops, laptops, printers, servers other computer related devices. Design and implement network infrastructure....
-
IT Help Desk Technician
1 week ago
New York, United States TWO95 International Full timeTitle: IT Help Desk Technician Duration: 6+ Months Contract Location: Manhattan, NYC Rate: $OPEN Requirements 6+ Years Experience Implemented processes and procedures Manage targets and KPIs for Help desk Setup, configured and on-going management of reports for Help desk. Reports dashboard Handling tickets and advanced customer queries First...
-
Help Desk Technician
1 week ago
New York, United States God's Love We Deliver Full timeThe Help Desk Technician supports desktop, laptop, phone, and related infrastructure systems for God’s Love We Deliver, focusing on user support. This person works closely with the Systems team, vendors, and third-party consultants to ensure IT systems function to a level that meets staff needs. Key duties include responding to IT tickets, preparing...
-
IT Help Desk Technician
3 weeks ago
Manhattan, New York, United States Two95 International Inc. Full timeTitle: IT Help Desk Technician Duration: 6+ Months Contract Location: Manhattan, NYC Rate: $OPEN Requirements 6+ Years Experience Implemented processes and procedures Manage targets and KPIs for Help desk Setup, configured and on-going management of reports for Help desk. Reports dashboard Handling tickets and advanced customer queries First...
-
Help Desk Technician
6 days ago
Jersey City, United States BelovED Community & Empowerment Academy Charter Sc Full timeJob Summary: At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational...
-
Night Shift: Help Desk/it Product Support
4 weeks ago
New York, United States Adaptation Full timeWe are looking for multiple Help Desk/IT Product Support Representatives to join our team to help support a large IT Support Team program. **Location**:This position will be remote temporarily, then eventually moving to onsite in Manhattan. **Shifts Available**: **1. 11PM - 8AM Days to be determined** - ** Job Requirements**: - Outstanding verbal and...
-
Helpdesk Assistant
3 weeks ago
Cherry Hill, New Jersey, United States Two95 International Inc. Full timeNeed Jr & Sr Helpdesk Support Title: Jr. Helpdesk Assistant Position: Full-Time with our client Location: cherry hill, NJ Salary: Market (Best possible) Requirements Job Description: · Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices. · When necessary provide onsite...
-
Help Desk Analyst
5 days ago
New York, United States Storij Inc. Current Openings Full timeJob DescriptionJob DescriptionDescription:THIS IS A REMOTE POSITIONThe So Company is looking for a consultant to join our expanding team that provides content, usability, and development services to federal, state, and local government ‘agencies and private sector organizations. This opportunity is for a disciplined, flexible, and empathic consultant whose...