Help Desk Technician

3 weeks ago

Jersey City New Jersey, United States BelovED Community & Empowerment Academy Charter Schools Full time
Job Summary:

At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth operation of our educational technology infrastructure. This role offers a unique chance to grow your career in the field of educational technology while contributing to a vibrant and dynamic learning environment.

Key Responsibilities:

Technical Support: Play a crucial role in providing technical assistance to students, teachers, and staff, addressing a wide range of hardware, software, and network connectivity issues.

Hardware Maintenance: Contribute to the setup, configuration, and maintenance of computers, laptops, tablets, projectors, and other educational technology devices. Regularly update accurate device and inventory counts.

Software Support: Install, troubleshoot, and upgrade software applications used in the educational environment, including learning management systems, productivity software, and educational software.

User Training: Actively engage with end-users, providing basic training and guidance on technology usage and best practices.

Infrastructure Management: Efficiently manage ticketing, asset management, website, and other key networking systems to ensure optimal performance.

Documentation: Maintain detailed records of support requests, resolutions, and IT equipment inventory to enable effective tracking and monitoring.

Security Awareness: Collaborate in maintaining the security and integrity of the school's IT systems by adhering to established security policies and procedures.

Infrastructure Maintenance: Proactively identify and diagnose issues with Infrastructure services to minimize disruptions and optimize system performance.

We offer a competitive salary ranging from $46,000 to $48,000, commensurate with experience and qualifications.

INDOPERATIONS

Requirements

High school diploma or equivalent (Bachelor's degree in IT or related field preferred).

Strong passion for technology and a desire to learn and grow in the IT field.

Interest in K-12 education

Prior experience using Incident IQ is preferred.

Excellent problem-solving and communication skills to effectively address technical issues and interact with end-users.

Basic knowledge of computer hardware, operating systems, and software applications.

Customer-focused attitude with a commitment to providing exceptional service to students, teachers, and staff.

Ability to work well in a collaborative team environment, contributing to a positive and engaging work culture.

Prior experience in an educational setting is a plus, but not required.

Benefits

Medical

Dental

Pension

Paid Time Off

  • Help Desk Technician

    3 weeks ago

    Jersey City, United States BelovED Community & Empowerment Academy Charter Schools Full time

    Job DescriptionJob DescriptionJob Summary:At BelovED Community Charter Schools, we are seeking a passionate and dedicated Help Desk Technician to join our team. As a Help Desk Technician, you will have the opportunity to make a meaningful impact on the education experience of our students and staff by providing technical support and ensuring the smooth...

  • Insurance Help Desk Associate

    1 day ago

    Jersey City, United States CarePoint Health Full time

    About Us: CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals - Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and...

  • Insurance Help Desk Associate

    4 days ago

    Jersey City, United States Carepoint Health Full time

    About Us CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals - Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and...

  • Insurance Help Desk Associate

    4 days ago

    Jersey City, United States CarePoint Health Management Associates Full time

    CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician...

  • Insurance Help Desk Associate

    2 days ago

    Jersey City, United States CarePoint Health Full time

    About Us: CarePoint Health is one of New Jerseys leading health care systems comprised of three long-standing and highly-regarded hospitals Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and...

  • Help Desk Technician

    2 weeks ago

    New York, United States MAF Resources Full time

    We are seeking a highly motivated and customer-oriented Help Desk Technician to join our IT team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping others. As a Help Desk Technician, you will be the first point of contact for end users seeking technical assistance, ensuring their issues...

  • IT Help Desk Technician

    1 month ago

    Traverse City, Michigan, United States Advanced Computer Solutions Full time

    About the IT Help Desk Technician PositionWe are looking for a qualified Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.An excellent Helpdesk Technician must have sufficient technical knowledge and be able to communicate effectively...

  • Lead Help Desk Analyst

    5 days ago

    Jersey City, United States Think Consulting Full time

    Lead Helpdesk Analyst6 month contract to hireThink Consulting is seeking a Lead Helpdesk Analyst to join a leading organization for youth based in New York City- Hybrid. KEY RESPONSIBILITIES:Respond to and diagnose Level 1/Level 2 Technical Issues via phone, desk-side support, or remote-control technology.Provide executive office support and assure excellent...

  • Lead Help Desk Analyst

    4 days ago

    Jersey City, United States Think Consulting Full time

    Lead Helpdesk Analyst6 month contract to hireThink Consulting is seeking a Lead Helpdesk Analyst to join a leading organization for youth based in New York City- Hybrid. KEY RESPONSIBILITIES:Respond to and diagnose Level 1/Level 2 Technical Issues via phone, desk-side support, or remote-control technology.Provide executive office support and assure excellent...

  • Help Desk Technician II

    2 weeks ago

    Culver City, United States Didi Hirsch Mental Health Full time

    Maintains a high level of customer service. Assists staff, help desk technicians, and administrators with problem resolution and special tasks. Documents problems, resolutions, and procedures in knowledgebase. Provides second level, advanced troubles Technician, Help Desk, Technical Support, Computer Tech, Help, Mental Health, Business Services

  • Help Desk Technician

    4 days ago

    Oklahoma City, Oklahoma, United States GENERAL DYNAMICS INFORMATION TECHNOLOGY Full time

    Help Desk Technician ITransform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk...

  • Help Desk technician

    2 weeks ago

    New Orleans, United States LaSalle Network Full time

    LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities:Provide first-level contact and problem resolution for all users with hardware,...

  • Help Desk technician

    2 weeks ago

    New Orleans, United States LaSalle Network Full time

    LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities:Provide first-level contact and problem resolution for all users with hardware,...

  • Help Desk Technician

    2 weeks ago

    New Orleans, United States The LaSalle Group Full time

    LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with...

  • Help Desk Technician

    2 weeks ago

    Salt Lake City, United States Creative Financial Staffing Full time

    Seeking Help Desk Technician (on-site) - Salt Lake City, UT Why take a Help Desk Technician role with this company? Satellite location for nation-wide manufacture of food storage containers - gain additional Office 365 experience while contributing to a tight-knit group Great guidance and virtual remote support available on-call Immediate start - full time...

  • Help Desk Technician

    8 hours ago

    New Orleans, United States ASM Global Full time

    POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and...

  • IT Help Desk Technician

    1 month ago

    New Port Richey, United States Bayonet Plumbing Full time

    Job DescriptionJob DescriptionIT Help Desk Technician- HudsonBayonet Plumbing, Heating, and Air Conditioning, a division of IES, is looking for an IT professional looking to expand his/her IT skills by joining our Help Desk Technician role. This individual is responsible for troubleshooting and resolving IT support inquiries, configuring, and deploying...

  • Help Desk technician

    2 weeks ago

    New Orleans, United States LaSalle Network Full time

    LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities:Provide first-level contact and problem resolution for all users with hardware,...

  • Help Desk Technician

    5 days ago

    Salt Lake City, United States Thatcher Company Full time

    HELP DESK TECHNICIAN Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Main Job Duties and Responsibilities respond to requests for technical assistance in person, via phone, chat or email diagnose and resolve technical hardware and software issues...

  • Help Desk Technician

    4 days ago

    Salt Lake City, United States Thatcher Company Full time

    HELP DESK TECHNICIAN Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Main Job Duties and Responsibilities respond to requests for technical assistance in person, via phone, chat or email diagnose and resolve technical hardware and software issues...