Director, Client Leadership
Found in: Resume Library US A2 - 2 weeks ago
This role will join our client leadership team, reporting into the SVP, Client Leadership. As an Account Director, you will play a critical role in managing and growing client accounts, overseeing successful planning and execution of event experiences. You will champion strategically and creatively sharp work, be a true partner to clients, show a passion for the brand and category, and easily navigate a fast-paced, ever-evolving environment.
This is a hybrid position, located in NYC.
Responsibilities:
Develop and maintain strong relationships with key clients, acting as a main point of escalation for those that are day-to-day
Understand clients’ project objectives, goals and challenges to provide strategic recommendations and corresponding scopes of work
Stay current on industry trends and happenings with client category and event best practices and champion relevant and inciteful thought leadership to your team and clients
Own the event planning processes, timelines and comms with internal and external stakeholders
Provide day-to-day brand guidance, direction, and support to all brand services team members
Anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished
Lead teams through creative ideation, production, and flawless execution
Work closely with production and project management for both large and smaller scale activations
Track overall performance and health of the projects
Streamline communications to ensure there is brand x central x field awareness and alignment
Lead projects that drive work improvements or efficiencies
Lead and mentor a small account team through engaging career development practices
Create applicable development plans for direct reports
Provide honest and valuable counsel to senior account team
Collaborate with agency partners as an IAT leader
Fuel agency culture, inspire and generate positive morale
Socialize success and opportunities to internal teams and client stakeholders
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