Client Director

3 weeks ago


New York County New York, United States ServiceNow Full time
Job Description

You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

What you get to do in this role:

Provide strategic leadership to clients

Be the relationship manager between customers and ServiceNow

Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes

Manage all Executive relationships between ServiceNow and assigned clients

Oversee worldwide development of assigned accounts, including development and deployment of worldwide resources

Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level

Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience

Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services



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