Resident Resolutions Coordinator

Found in: Resume Library US A2 - 1 week ago


Bethesda Maryland, United States AIR Communities Full time
Job Description

You will work at our Residences at Capital Crescent Trail.

Our Resident Resolutions Coordinator is a very active and fast-paced/ high - volume job. You will be working directly with any new or current resident and assist them with any requests or questions.

A bit more about what you’ll do…

Responds to and manages resident complaints and or service issues

May coordinate with appropriate staff to address and resolve resident concerns.

May help with other resident related issues as assigned.

Essential Functions: Supports residents during the move-out process which may include notice to vacate and resident transfers.

Follows-up with residents who have issued work order/service requests or expressed issues/concerns with the community.

Assist residents with any need

Register cars to park on-site

Register pets for existing residents

Enter in service requests for residents

Answer questions regarding service requests

Send communication to residents

Responds to and manages resident complaints and/or service issues

Contact residents about policy violations


  • RESIDENT RESOLUTIONS COORDINATOR

    Found in: Careerbuilder One Red US C2 - 1 day ago


    Bethesda, MD 20813, USA, United States AIR Communities Full time

    Job DescriptionYou will work at our Residences at Capital Crescent Trail.Our Resident Resolutions Coordinator is a very active and fast-paced/ high - volume job. You will be working directly with any new or current resident and assist them with any requests or questions.A bit more about what you'll do…* Responds to and manages resident complaints and or...

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