Weekend Overnight Resident Advocate

3 weeks ago

Baltimore Maryland, United States Community Assistance Network Full time
Our mission is: To work in partnership with the community to develop, operate and support programs that reduce vulnerability and promote personal growth, stability, and self-sufficiency among low-income residents.

The RA is responsible for enforcing the Shelter Resident Guidebook and assist in providing a safe, clean, and supportive environment.

The Resident Advocate supports the residents by maintaining the Shelter Mission, Values and Motto; enforcing all aspects described in the Shelter's Resident Guidebook including programming, meals, chores, services, etc. The Resident Advocate reports directly to the Shelter Manager.

Welcomes guests and visitors by greeting them, in person or on the telephone, answering or referring inquiries.

Ensures and supervises residents in completing their assigned chores, attending classes, meetings, appointments, and/or other required services.

Contributes to maintaining a clean shelter environment by stocking the lavatories, stripping beds upon clients exiting and preparing totes and beds for new resident intakes.

Monitors and supervises the residents including the resident's rooms, lobby, dining room, shelter trailer, patio, shelter grounds.

Completes Staff Shift Check List and records shift documentation onto the Staff Logbook prior to end of work shift.

Completes daily intake of clients.

Makes referrals for clients in crisis

Requirements

AA Degree in Human Services or Social Work or related field preferred. Two years human service experience may be substituted for college degree.

Strong interpersonal skills.

Ability to coordinate and implement programs as related.

Knowledge of community services.

Effective listening, professionalism, effective communication skills verbally & non-verbally, customer client-focus, informing others, handles pressure, phone skills, and

supply management.

Ability to work well under pressure.

Strong organizational skills.

Must have a valid driver's license and transportation.

Strong initiative with ability to self-manage.

Weekend Saturday & Sunday 7p-7a

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

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