Luxury Leasing Administrator

Found in: Resume Library US A2 - 2 weeks ago


North Bethesda Maryland, United States AIR Communities Full time
Job Description

You will work at our luxurious, Ravel and Royale Community.   Ravel and Royale at Strathmore Square is located in North Bethesda, a lively haven for both nature and the arts, surrounded by the beauty of Rock Creek Park.

Check them out here: (url removed) 

A bit more about what you’ll do…

Provide admin support to leasing staff

Managing resident paperwork for new leases and renewals 

Handling the entire Move-In process.

Assisting with making appointments and follow-up calls for leasing staff.

Respond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns.

Monitors resident retention.

Assist residents with any need

Help residents pay their rent online

Complete move-in and move-out inspections

Register cars to park on-site

Register pets for existing residents

Assist with parcel pending (package deliveries)

Enter in service requests for residents

Answer questions regarding service requests

Assisting with Notice to Vacates and gather information for move-outs

Send communication to residents

Coordinate and plan resident functions

Responds to and manages resident complaints and/or service issues

Contact residents about policy violations


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