Customer Service Coordinator

Found in: Resume Library US A2 - 2 weeks ago


Tualatin Oregon, United States California Closets Oregon Full time
Job Description

The Customer Service Coordinator (CSC) assists customers by providing an exceptional brand experience. The CSC serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom. 

Pay is between $20-$22/hour-DOE. Work schedule is M-F 8:30a-5p

What We Offer:

Health insurance – Medical, Dental, and Vision

401K plan

PTO days, floating holidays, paid holidays, and sick days

Grow your career with us – many promotional opportunities are available

Duties and Responsibilities:

Completes appointment scheduling in an efficient and detailed manner for the benefit of the team and our customers. 

Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.

Directs client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed.

May provide customer communication support as it relates to installations, confirmations, and return visits.



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