Customer Service Coordinator
Found in: Resume Library US A2 - 2 weeks ago
The Customer Service Coordinator (CSC) assists customers by providing an exceptional brand experience. The CSC serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email, or when in the showroom.
Pay is between $20-$22/hour-DOE. Work schedule is M-F 8:30a-5p
What We Offer:
Health insurance – Medical, Dental, and Vision
401K plan
PTO days, floating holidays, paid holidays, and sick days
Grow your career with us – many promotional opportunities are available
Duties and Responsibilities:
Completes appointment scheduling in an efficient and detailed manner for the benefit of the team and our customers.
Answers incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Directs client issues, concerns, and/or complaints to management team while working in conjunction with designers and the management team to bring them to a resolution, as needed.
May provide customer communication support as it relates to installations, confirmations, and return visits.
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Customer Success Coordinator
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Service Coordinator
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Found in: Resume Library US A2 - 2 weeks ago
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Found in: Resume Library US A2 - 2 weeks ago
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