Director, Legal – Investigations

4 weeks ago


Austin Texas, United States ServiceNow Full time
Job Description

As a Director, Legal – Investigations, you will be responsible for contributing to and leading critical activities designed to fully implement the ServiceNow Code of Ethics. This position assumes a leadership role over internal investigations undertaken by the Ethics & Compliance organization within the Legal Department at ServiceNow. This role will work collaboratively with members of the Ethics & Compliance, Legal, Human Resources, Marketing, Alliance & Channel Ecosystem, and Sales teams at ServiceNow. The successful candidate must radiate a “can-do” attitude.

This position reports to the Chief Ethics & Compliance Officer and will be based at a ServiceNow location in the United States. The successful candidate for this position will lead internal investigations undertaken by the Ethics & Compliance organization on a global basis.

What you get to do in this role:

· Lead a broad range of global investigations related to potential violations of company policies or laws

· Conduct interviews of reporters and witnesses, perform document reviews, and perform related research

· Manage a team of Ethics & Compliance colleagues strategically located at global ServiceNow locations.

· Track and manage the intake of allegations and ensure proper case set-up in the ServiceNow case management system

· Ensure that internal investigations are conducted in accordance with existing policies and procedures

· Prepare quarterly presentations for the Audit Committee of the Board of Directors

· Maintain and assess data on trends and patterns of allegations and investigations

· Issue reports regarding specific investigations for presentation to senior leadership

· Collaborate with ServiceNow colleagues on a global basis

· Monitor changes in laws, regulations, and government enforcement initiatives

· As appropriate, partner with outside legal counsel on investigative strategies and tactics



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