Director II

4 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Under the direction of the Deputy Associate Commissioner of Quality & Compliance for Child Care Regulation (CCR) in the Regulatory Services Division (RSD), the Foster Care Litigation (FCL) Quality and Compliance Director provides leadership, direction, and guidance to the CCR FCL Quality and Compliance team. This position is responsible for the direct oversight of CCR’s FCL quality assurance and compliance. This position is responsible for tracking, evaluating, and reporting on CCR’s overall compliance with FCL and developing recommendations for improvement. This position provides guidance and oversight of quality assurance to include monitoring quality and compliance with child care regulatory tasks, developing evaluation tools, assessing program performance and outcomes, developing strategies for improvement, and compiling reports for internal and external stakeholders.

The position requires high-level, data-driven decision making, public speaking, emotional intelligence, and the ability to develop relationships with internal HHSC staff, providers, stakeholders and community leaders. The position interacts routinely with CCR direct delivery staff, CCR state office staff, CCR and RSD leadership, HHSC executive leadership, HHSC legal staff, other state agencies, and external stakeholders. The position is involved in establishing the strategic plan and goals and objectives for the CCR program. This position assists in creating performance measures for determining progress in meeting program goals and evaluating program activities. The position works under minimal supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions:
• Directs and supervises the FCL Quality Assurance and Compliance team in strategic development, coordination and implementation of quality assurance functions.
• Coordinates CCR FCL reporting needs and works closely with agency partners to obtain required data for reports.
• Provides technical assistance and consultation on quality assurance and compliance activities to CCR state office and district staff, HHSC legal staff , staff at other state agencies, and stakeholder groups.
• Represents CCR and HHSC at meetings, legislative sessions, conferences and seminars, or on boards, panels and committees.
• Manages CCR state office staff resources, assignments and budget to ensure that resources are used properly.
• Identifies program needs and supervises the planning and development of program activities to ensure compliance with the agency and division mission and goals.
• Performs the function of the CCR Deputy Associate Commissioner of Quality & Compliance in their absence.
• Reviews results of special investigations, internal audits, research studies, forecasts, and data analysis to provide direction and guidance to program staff.
• Performs other duties as assigned and required to maintain unit and program operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Knowledge Skills Abilities:
• Knowledge of child care regulation and the child welfare system.
• Knowledge of CCR rules, statute, policies, processes, and CCR performance measures
• Knowledge and skill in quality assurance and compliance processes.
• Knowledge and/or experience working with complex data and statistical analysis.
• Knowledge of project management.
• Knowledge of budget and financial reports.
• Skill at establishing and maintaining productive working relationships both internally and externally.
• Ability to analyze and interpret complex data and written material.
• Ability to establish measurable goals and objectives.
• Ability to identify problems and develop and implement solutions.
• Experience in assigning and supervising the work of others.
• Ability to work independently with minimal supervision.
• Ability to make sound decisions under pressure.
• Skill in effective verbal and written communication.

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