Account Executive- Dallas

Account Executive

Company Name: Joerns

Our client is a leading manufacturer of healthcare bed systems, patient lifting and repositioning solutions, therapeutic support surfaces, and complementary services. We enable the care and comfort of chronically ill patients in both institutional and home care settings.

Why You Should Join Us

This is an Account Executive role in Dallas. The Account Executive serves as a business contact for regional corporate accounts and VA customers and is responsible to drive sales, customer satisfaction and account maintenance. The Account Executive is expected to consistently provide proactive and unparalleled customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the Account Executive will build relationships with clients to encourage new and repeat business opportunities with a focus on profitability, organic growth and relationship building. The Account Executive is primarily responsible for achieving profitable sales growth goals and objectives by means of proactive account portfolio management and time and territory management. This includes establishing customer agreements and approved GPO conversion for the complete product portfolio. Drives all rental and capital equipment sales in the territory.

What You'll Do

As an Account Executive, you will:

Understand that 75% of time spent needs to be focused on growth selling activities.

The remaining 25% of time spent on strategic planning and administrative responsibilities.

Work closely with sales leadership to implement sales strategy.

Document customer activity in a timely and accurate manner.

Collaborate with teammates and counterparts in base business and competitive account strategies.

Participate in the determination of market potential in assigned territory. 

Ensure results are achieved by frequently assessing pipeline, forecast, and quota.

Re-adjust strategy throughout the year to ensure meeting plan.

Understand pre-call planning process, call execution, presentation and customer follow-up.

Effectively use sales tools (Customer Relationship Management) to manage sales against forecast. Uncover additional revenue and product opportunities in current accounts.

Facilitate customer contract renewals in a timely and organized fashion.

Call on current and prospective customers in the healthcare continuum.

Acquire, build and maintain strong relationships with customers.

Create, prepare and deliver customer business reviews.

Coordinate with internal and external contacts to manage capital and rental projects, including conversions, delivery, installation, and follow up.

Understand the clinical, financial, and regulatory challenges of customers.

Be able to provide both demonstrations and in-servicing of Joerns Healthcare products.

Have a fluent understanding of the customer's bottom line and ability to communicate total cost of ownership "story" and "complete value proposition".

Management of the sales pipeline from lead generation to close.

Develop and maintain both territory business plans and individual account plans.

Work cross-functionally with Customer Service, Operations, Supply Chain, Contracts, and Marketing, to ensure high levels of customer satisfaction.

Qualify leads while consistently closing business in order to meet and exceed sales quota.

Assist the Corporate Account Team with specific account support both regionally and nationally.

Travel frequently, visiting and meeting with current customers and prospective clients.

What You'll Need

Minimum 3 years of medical sales experience, preferably in the post-acute market

Demonstrates strong leadership, prospecting, account planning, funnel and forecasting, time and territory management, call execution, negotiation and C-suite presentation skills

Understands the customer buy process throughout the healthcare continuum

Proven sales success and documented track record to an assigned sales quota.

Strong analytical / problem-solving skills.

Ability to work remotely without daily supervision.

Excellent written and verbal communication skills

Excellent time management and organizational skills.

Proficient with MS Office, MS Outlook and Salesforce (SFDC)

Demonstrates professionalism in working with internal and external associates – treating all issues and people fairly.

Strong customer service skills

Ability to handle difficult or sensitive situations with diplomacy and tact.

Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.

Perks of the Job

Compensation: 

Base Salary: $80k 

Commission: UncappedBenefits & Perks:
Vehicle Comp: Mileage-based on government rate via Concur. Rent a car for drives over 100 miles one
way.
Other Benefits: Health, dental, vision, 401k match, flexible PTO.

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