Technical Training Instructor

3 days ago

Charlotte, North Carolina, United States Stellantis Full time $60,000 - $90,000 per year

The Technical Instructor is responsible for delivering instructor-led technical training courses to Stellantis Dealership and Fleet Technicians, corporate personnel at Stellantis Technical Training Centers and mobile locations. The Instructor will prepare for and maintain the highest-level of technical proficiency in all skill areas. Manage individual course registrations, roster processing, and development of a training center course schedule.

In addition to facilitating courseware, the Instructor is responsible for daily operational management of their assigned facility and serves as the Stellantis representative at their assigned training center. They will be the first point of contact for dealership personnel and contract staff in the training center. The Instructor is the first point of contact 24/7 for facility emergencies including security breaches and fire alarms.

Operational tasks also include: maintaining training vehicles, special and hand tools, classrooms, course hardware and components, diagnosis equipment, and software updates. Instructors advise dealers and fleets on training needs, as well as assist in the training development process. They can assist students on self-study questions.

This position is also responsible to analyze and prepare potential solutions to non-budgetary or non-personnel deficiencies for training centers to present to Area Technical Training Manager(ATTM), prepare orders for items to support training center operations and present to ATTM for review and approval, maintain and audit the training center inventories to comply with the ATTM direction, coordinate and maintain the technical training schedule as directed by the ATTM, track progress toward technical training goals; identify deficiencies and present solutions to ATTM, act as the ATTM's liaison with the Business Center to implement technical training strategies, assist the Field Support Analyst and ATTM with special assigned tasks, implement the Corporate Environmental processes at training centers, and assist the ATTMs with developing current and future personnel. 

Key Competencies (Critical Skills and Experiences Necessary to be Successful in the Role):

  • Knowledge of service diagnostics procedures
  • Accountability for Others
  • Accurate Listening
  • Balanced Decision Making
  • Emotional Control
  • Handling Stress
  • Project and Goal Focus
  • Previous work experience as a Technician in a dealership and or experience delivering automotive technical training curriculum 
Qualifications

Basic Qualifications:

  • High school diploma or GED 
  • 3+ years of work experience as a Technician in a dealership and or experience delivering automotive technical training curriculum 
  • Ability to interact effectively with various personality types
  • Strong communication skills -- written, verbal and platform
  • Ability to multitask and work in a rapid paced environment
  • Ability to prioritize tasks
  • Familiarity and ease with office automation programs (Power Point, Excel, Word, etc.)
  • Knowledge of service diagnostics procedures
  • Candidate must reside in metro Detroit

Preferred Qualifications:

  • Bachelor's degree in Automotive Technology 
  • ASE Certified - Automotive
  • Spanish language skills

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