Manager, Executive Support

We are beauty lovers from Brooklyn and we create hair products with clinically proven results, working hard for you and the environment too.

Crafted to a higher standard.
Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan.

A future-conscious approach.
We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral.

For you and the environment we make, Better Haircare, Mindfully Made.

Job Overview:

As our Manager, Executive Support & Operations, you'll be the heartbeat of our workplace and a critical partner to the CEO. This hybrid role blends high-level executive support with day-to-day office operations, requiring a proactive, organized, and resourceful individual who thrives in a fast-paced environment.

You'll manage the CEO's calendar with precision, help prioritize and drive key initiatives, and coordinate high-impact meetings and projects. Simultaneously, you'll ensure the smooth running of the office—managing vendors, supplies, safety protocols, and on-site logistics. This role is ideal for someone who loves being two steps ahead, solving problems before they arise, and making a visible impact across the team.

Location:
Brooklyn, NY (3-4 days a week onsite)

Responsibilities:

Exec Administrative Support

• Manage the CEO's calendar, meetings, and priorities to ensure optimal time utilization
• Support executive team members with scheduling, logistics, and coordination as needed
• Prepare agendas and manage logistics for executive meetings and company-wide All Hands
• Conduct research and execute special projects across various departments
• Provide strategic support on high-priority initiatives and special projects

Office & Operations Management

• Serve as the primary liaison with vendors (IT, facilities, supplies, etc.) to ensure smooth day-to-day operations
• Ensure the office remains functional, welcoming, and compliant with safety and emergency protocols
• Manage shipping/receiving of mail, packages, and equipment
• Maintain and replenish office supplies, product samples, and tech inventory (e.g., laptops)
• Coordinate basic IT needs and partner with third-party IT providers for troubleshooting and support

Event & Meeting Coordination

• Plan and support in-person events, meetings, and offsites—including setup, breakdown, and logistics
• Help source and manage external partners (e.g., speakers, trainers, hotels, event vendors)

People Ops

• Assist with onboarding/offboarding tasks (equipment shipping, building access, welcome kits, etc.)
• Maintain accurate employee access and office system records

Requirements:

• Proven experience as an Executive Assistant, Office Manager, or in a hybrid role supporting senior leadership and office operations
• Expertise in calendar management, meeting coordination, and handling sensitive information
• Strong organizational and problem-solving skills; comfortable managing multiple priorities
• Experience liaising with vendors and managing office operations, facilities, and supplies
• Basic IT troubleshooting skills and experience working with external IT support
• Excellent verbal and written communication; professional and approachable demeanor
• Proficient in Microsoft Office (or similar productivity tools)
• Ability to work on-site several days per week and support in-person meetings/events as needed

Desired skills:

• Experience with project management tools: Asana preferred
• Event planning or coordination experience
• Familiarity with workplace safety, compliance, and facilities protocols
• Experience supporting C-level executives
• Exposure to basic HR or People Operations functions (e.g., onboarding/offboarding, equipment logistics)
• Budgeting or expense tracking experience

Ready to apply?

Please click the link that will bring you to our careers page. Submit your resume and a member of our team will be in touch as soon as they have had a chance to review.