Kitchen Manager

Kitchen Manager

We are hiring 2 outstanding people leaders to join our team as Kitchen Managers at our Offsite Production Kitchen

Location:Madison, WI

Status:Salaried Exempt, Full time, non represented

Supervision:Supervisory responsibility for production kitchen staff

Our Mission:Willy Street Co-op is different from other grocery stores. We are proud to have a socially and environmentally responsible presence and make efforts to support local community non-profits and programs that involve food, nutrition and well-being, sustainable agriculture, cooperative education and social change. We're a group of employees who care about not only what we do but how we do it.

About the Role:As a Kitchen Manager, you will oversee all production kitchen operations, including scheduling, directing, coaching, and developing of staff. You will lead by example to ensure the highest quality of kitchen products and the highest level of service possible to all internal and external customers.

Who You Are:You have a love for all things food and for using the best ingredients possible, and you're skilled in managing a kitchen environment. You want to be a leader to the people on your team, not just a supervisor or manager of work tasks. You're passionate about working in an organization that values and promotes diversity, equity and inclusion.

What You'll Do: You will oversee efforts to ensure smooth and efficient operations of the Co-op's food service programs, services, and production facilities. You will work with the Kitchen Director to execute the vision and plan for the Prepared Food program. You will implement procedures, processes, and policies to support the kitchen's long-range goals, strategies, goals, and outcomes. In addition, you'll collaborate with others to support the following areas:

• Direct daily operations of the kitchen, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Hire, train, supervise, coach, and provide feedback to the kitchen's team of employees to ensure that all staff are meeting performance standards. Document and address any instances requiring corrective action.
• Schedule staff according to the weekly labor budget and quarterly cost of labor.
• Ensure professional, respectful, and courteous interactions among all team members and with internal and external customers.
• Implement approved food safety and sanitation programs to ensure the department is clean, attractive, safe, and compliant with all regulatory requirements.
• Work with the Kitchen Director to develop and implement short and long-range production kitchen goals and plans.
• Implement approved budgets and meet production and margin objectives leading to positive operating results.
• Ensure all kitchen equipment is well-maintained.
• Monitor and maintain department supplies and resources.
• Assist in organizing and conducting quarterly kitchen inventory, cooler cleanings, and staff meetings.
• Complete timely and accurate kitchen-related reports.
• Stay up to date on industry trends.
• Treat people fairly, consistently, and respectfully.
• Abide by all Co-op policies and procedures as outlined in the Employee Handbook and other company documents.
• Participate in required training and meetings.
• Maintain a positive attitude.
• Perform all other duties as assigned by the Kitchen Director.

What You Bring: This role requires the following education, experience, skills and abilities:

• A minimum of 2 years of experience directly managing and leading staff, including all areas of personnel management; proven ability to lead others by example and to develop and coach others.
• A minimum of 1 year of experience in a kitchen environment, preferably in a production kitchen setting.
• Knowledge of HACCP, ServSafe, and other food safety regulations and programs
• A positive attitude and collaborative spirit
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and excellent attention to detail
• Ability to act with integrity, professionalism, and confidentiality
• Effective communication skills in English

Nice-to-Haves: It's a bonus if you have one or more of the following:

• Previous experience managing a production kitchen
• Prior culinary training or education

What You'll Get:Willy Street Co-op is one of Madison's best-kept secrets in terms of a great place to work. As part of a full benefits package, we offer flexible schedules and great co-workers, along with the following:

• Amazing health insurance benefits with low deductibles and out of pocket maximums (for full-time employees)
• Employer-paid dental and life insurance benefits (for full-time employees)
• Voluntary benefit plans, including vision and disability coverage (for full-time employees)
• Paid Time Off
• 401(k) retirement plan with employer match
• Employee discount at our stores, wellness coupons, bike-to-work reimbursement, and much more

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Standing, walking, bending, and reaching
• Using hands or fingers to handle or feel
• Specific vision ability: close vision, peripheral vision, color vision, depth perception and adjust to focus
• Must be able to lift up to 60 pounds at times

Work Environment:Fast paced kitchen production environment with machines and equipment and in cold/hot working conditions (i.e. cooler or near stove). Other moderate noise including but not limited to computers, paging, telephones and human voices. Office setting with enclosed offices, cubicles and some meeting spaces. Moderate temperatures with noise including but not limited to computers, paging, phones, human voices, file cabinets, printers and key card beep.

IMPORTANT DISCLAIMER NOTICE: The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change