Bilingual Receptionist

Required

• MInimum High School degree
• Spanish/English Bilingual
• Minimum 3 years of varied experience as a receptionist or a related customer service field (Highly preferred in schools or with families)
• Can pass a criminal background check

• Year-round position with general operating day hours of 7:00 AM - 5:30 PM
• Minimal in-town travel
• After-hours events are required
• Full-time, exempt, 12-month

Compensation and Benefits

• Competitive salary based upon credentials and experience ranging from $30,000-38,000 paid out on a 12-month basis.
• Health benefits include medical, dental, vision, and supplementary coverage with multiple plan options and telehealth services
• Employer-paid long-term disability and life insurance
• Paid local personal days, paid bereavement leave, and paid parental leave as well as all school holidays
• Participation in Texas Teacher Retirement System (TRS)
• Employee assistance programs that provide access to mental and emotional well-being support

As a receptionist, you support students, families, and team members by providing excellent customer service and serving as the first point-of-contact for visitors and phone inquiries. The receptionist will focus primarily on ensuring parent satisfaction and ensuring families' needs are met by sharing information, coordinating with other team members, and greeting all visitors.

Receptionists are directly managed by the campus Director of Operations.

• Receive and route incoming calls, take accurate messages and direct to appropriate staff
• Greeting visitors to campus
• Support in recording accurate information for attendance purposes
• Operating office systems (postage machine, copier machine, switchboard, laptop computer etc.)
• Manage and distribute mail and packages
• Managing multiple projects simultaneously
• Engaging parents, volunteers, and visitors in a manner that engenders confidence in the school and the administration office
• Render clerical assistance
• Support with student recruitment and enrollment efforts when needed
• Demonstrate the core values of Compass Rose in word and action: Respect, Ingenuity, Growth, Honesty, and Teamwork

• Are flexible and adaptable in a fast-paced, ever-changing environment
• Are excited to contribute to a growing and changing organization
• Can build strong relationships with diverse stakeholders
• Are committed to restorative justice and keeping students in class to learn
• Know how to look for clarity in moments of ambiguity
• Are receptive to consistent feedback and coaching
• Are resilient through challenges with a sense of optimism and perseverance
• Have a track record of going above and beyond in service of students and families

COMPASS ROSE Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact COMPASS ROSE Human Resources at

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Some working conditions that are required for this role include but are not limited to:

• Standing (Frequently)
• Bending (Frequently)
• Walking (Frequently)
• Pushing/Pulling/Lifting/Carrying up to 50 pounds (Frequently)
• Hearing on the phone and in person (Occasionally)
• working outside - Occasionally
• Reading (Frequently)
• Exposure to loud noises (Frequently)
• Working in confined areas (Occasionally)
• Travel to other work sites within a 25-mile radius (Seldom)

This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

This position may be partially or fully funded by federal grants or programs, state grants, philanthropic grants, or local sources.

Compensation and Benefits

• Competitive salary based upon credentials and experience ranging from $30,000-38,000 paid out on a 12-month basis.
• Health benefits include medical, dental, vision, and supplementary coverage with multiple plan options and telehealth services
• Employer-paid long-term disability and life insurance
• Paid local personal days, paid bereavement leave, and paid parental leave as well as all school holidays
• Participation in Texas Teacher Retirement System (TRS)
• Employee assistance programs that provide access to mental and emotional well-being support