Content Management Specialist

6 days ago

Twin Falls, Idaho, United States BestNotes Full time $42,000 - $63,000 per year

Employment Type Full time; Monday-Friday, 8am-5pm (every other Friday off)

Must be a resident of Idaho

To apply, send resume using the reply link above.

Visit to learn about our organization.

Compensation Salary; salary depends on experience

Reports To Director of CMT

Essential Duties/Responsibilities:

As directed by and in cooperation with the Content Management Team Lead:

Carries out responsibilities in ways that reflect BestNotes' core values of Transparency, Empathy, and Creativity

Protects the integrity, confidentiality, and availability of ePHI that is held or transmitted by BestNotes on behalf of its customers

Develops, implements, coordinates, and evaluates Content Management Team (CMT) initiatives; ensures that initiatives are coordinated with other BestNotes departments that may be impacted

Proposes, develops, approves, and updates documentation and profile documentation to reflect the appropriate behavioral health care standards, regulatory compliance, and customer need

Meets with customers to develop an understanding of clinical and operational needs, obstacles, and other considerations

Develops training materials and provides training in the format that best meets customers' needs

Manages multiple competing priorities through effective organization and communication

Maintains professional communication with colleagues and customers

Performs all other responsibilities and duties as assigned

Qualifications Needed:

Ability to develop and maintain strong professional relationships with colleagues and customers

Strong verbal and written communication skills, especially the ability to communicate clearly and concisely with stakeholders and partners

Capacity to see projects to completion and meet deadlines

Good knowledge of systems involved in a behavioral health setting preferred

Computer experience

Type minimum 50+ wpm

Education

Associate degree or higher in related field preferred (e.g., business, communications, healthcare, behavioral health or other related field)

1-2 years work experience in related field can replace degree

This description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and requirements. Other functions may be assigned, and management retains the right to add to or change the duties and responsibilities at any time.

Job Type: Full-time

Pay: $51,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

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