Bilingual Front Desk Receptionist

1 day ago

Albuquerque, New Mexico, United States New America School- NM Full time

Job Summary

NAS-NM is seeking a bilingual (English/Spanish) Front Desk Receptionist & Finance Support team member who will serve as the first point of contact for students and families while supporting essential business office operations. This role blends community-facing responsibilities with finance and bookkeeping support to ensure the smooth and efficient functioning of the school.

The ideal candidate is welcoming, detail-oriented, committed to excellent customer service, and comfortable working in a mission-driven charter school environment.

Duties

Front Desk & Administrative Support

  • Serve as the welcoming face of NAS-NM by greeting students, families, and visitors in a positive and professional bilingual manner.
  • Answer and route calls, messages, and general inquiries.
  • Maintain an organized and friendly reception area.
  • Assist with daily administrative tasks such as student sign-in/sign-out, attendance support, copying, scanning, and scheduling.
  • Support staff with office coordination and logistics for meetings or school events.

Business Office & Finance Support

  • Assist the Business Manager and School Administration with accounts payable, data entry, invoice processing, and vendor communication.
  • Help maintain accurate financial records, receipts, and supporting documentation.
  • Support payroll processes by collecting and verifying staff timesheets and personnel documents.
  • Assist with grant-related documentation and budget tracking tasks.
  • Provide clerical support for audits, compliance reporting, and financial reviews.

Communications & Translation

  • Provide written and verbal translation (English Spanish) for students, families, and school staff.
  • Translate school documents, notices, and family communications.
  • Support bilingual communication needs during events, enrollment, and conferences.

Professional Standards

  • Uphold NAS-NM's commitment to equity, professionalism, and a student-centered culture.
  • Maintain confidentiality of student and financial information.
  • Demonstrate reliability, teamwork, and strong organizational skills.

Qualifications:

Required:

  • High school diploma or equivalent
  • Bilingual fluency in English and Spanish (spoken and written)
  • Basic bookkeeping or accounting experience strongly preferred.
  • Proficiency with Google Workspace (Drive, Docs, Sheets)
  • Excellent communication, customer service, and multitasking skills.
  • Ability to work effectively with diverse students, families, and staff.

Preferred:

  • Some college or business coursework preferred
  • Experience in a school or nonprofit office environment
  • Experience working with alternative education or at-risk youth populations
  • Familiarity with PowerSchool, Synergy or similar student information systems

Job Type: Full-time

Pay: $35, $45,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Work Location: In person

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