Front Desk Coordinator

2 weeks ago


Marietta, Georgia, United States MAC Day Spa & Hair Studio Full time

MAC Day Spa & Hair Studio is excited to announce an opportunity for a Front Desk Spa Coordinator - Manager to join our esteemed Med Spa practice in Marietta, GA. The ideal sales manager will have experience with the entire sales process, excelling at lead generation, and relationship building. We are looking for a quick learner - someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and ability to coach, advise, and motivate while building and maintaining a high-performance team. We ask that all candidates be located within a 20-minute commute of our location.

We seek a proactive individual who is eager to contribute with energy and dedication. Your role will involve driving sales, increasing organizational efficiency, and fostering teamwork across our experienced administrative and clinical team. Prior experience in sales and customer service is required, along with teamwork and a collaborative work ethic.

Title: Front Desk Spa Coordinator - Manager

Report to: CEO

Collaboration with: Front Desk Spa Coordinators, Nurse Practitioners, Medical Assistants, Aestheticians, Spa Therapist, and Master Stylists

Objectives:

· Oversee the business operations and represent the company effectively with comprehensive knowledge of our services

· Ensure the team supports strong relationships with existing clients, foster loyalty by researching consumer needs and identifying how our solutions address those needs

· Train, motivate, and lead a team to ensure they are using effective marketing techniques

· Achieve our goals by planning thoroughly, setting daily/monthly marketing strategies, analyzing performance data, and creating performance forecasts as needed

Core Responsibilities

· Ensuring excellent customer service and growing long-lasting relationships

· Create and execute a strategic sales plan that expands our customer base

· Set goals, train, coach, and monitor teams' performance

· Identify knowledge gaps within the team and develop plans for success

· Ensure that your team's marketing quotas are attained by holding daily check-ins and monitoring progress

· Manage the month-end and year-end close processes

Required skills and qualifications:

· Must have flexibility in availability to cover days Monday - Saturday (30 hours per week)

· A solid two or more years of experience in managing a team

· Ability to multitask and fast on your feet to problem solve

· Excellent communication, interpersonal, and organizational skills

· Proven record of success with the entire sales process from planning to closing

· Superb leadership ability

Preferred skills and qualifications:

· Motivational speaking experience

· Proven success rate at levels above sales quota

Physical/Mental Demands:

· Prolonged standing

· Ability to lift 25lbs

Job Type: Part-time

Benefits:

· Employee discount

· Flexible schedule

· Currently no medical insurance

Job Type: Part-time

Pay: $ $20.00 per hour

Expected hours: 30 per week

Application Question(s):

  • Would you be available to work Saturdays?

Education:

  • High school or equivalent (Required)

Ability to Commute:

  • Marietta, GA Required)

Work Location: In person



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