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Customer Care Center Representative

2 weeks ago

Anaheim, California, United States Friar Tux Shop Full time $35,000 - $60,000 per year

Job description

Friar Tux is seeking polished Call Center Representatives to follow up with our customers to discuss our services, current company promotions and take incoming orders. They will also be helping Stitch and Tie, the online buisness for Friar Tux.

Some will be outbound calls contacting customers who have expressed an interest in our company through various sources (warm leads). Others will be incoming calls regarding general inquiries. We are looking for team members who provide great service over the phone and are eager to learn.

  • Part-time positions available at our Anaheim corporate office.
  • The schedule for this position will be mornings, afternoons and evenings Monday-Friday. Saturday morning/afternoon shifts may be required as well.
  • Call center and/or customer service or sales experience preferred.
  • Bilingual in English and Spanish is a plus.
  • Willing to work with candidates in arranging a schedule that will accommodate another job or a school.
  • Complete on-the-job training for these positions will be offered.

Main responsibilities include but are not limited to the following:

  • Make outbound calls to customer leads
  • Take inbound calls regarding billing and other account information
  • Create updates to account information
  • Assist customers in a timely manner
  • Enter data into computer systems
  • Route calls to different departments
  • General office work

About the Company

Established in 1974, Friar Tux is a family owned and operated suit, tuxedo and accessories company who believes you should look and feel your best for life's most important moments. Today, we serve customers in multiple stores across Southern California and Nevada, along with online rental site that serves customers nationwide. We combine the very latest on-trend fashions with affordable prices and are committed to styling customers with a perfect look and experience every time.

For more information, go to or

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 30 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Application Question(s):

  • What is your availability?

Experience:

  • Customer service: 1 year (Required)

Work Location: In person