Gaming Inspector

6 days ago


Anaheim, California, United States Golden Acorn Casino | Travel Center Full time $60,000 - $80,000 per year

Position Summary
To assure a high standard of integrity and honesty in Gaming

operations and related support services. To ensure the protection of tribal assets and the

safety and security of patrons and employees. Monitors overall day to day compliance as

required in the minimum internal control standards with all requirements of the IGRA,

Compact, Gaming Ordinance, Regulations, Internal Controls, and Operating Procedures.

Observers various gaming operation as they take place reviewing appropriate records

related to various operation area and inspecting physical aspects of the facilities to verify

that the policies, system, procedures, and controls are effective in in compliance. Follows

up on reported violation of policies, regulation and controls, working closely with casino

floor security and financial personnel. Reviews customer complaints and evaluates merits

of same. Review and resolves, with casino management, valid complaints and potential

operation problems. Investigates and writes reports on actual or suspected criminal

activity by both patrons and employees. Conducts compliance checks, monitor slot

machine and EPROM chip compliance, conducts inspections of special areas.

Coordinates investigative duties and writes reports. Position will require being able to

work all shifts on any day of the week.

Essential duties and responsibility include the following. Other duties may be
assigned

  • Advises on gaming violation, criminal activity or person associated with

criminal activity.

  • Investigates and reports violations of policy, law, or procedures involving

Indian gaming.

  • Conducts surveillance on all area of gaming and cash operations
  • Plan investigation or surveillance operation to prevent theft, loss or

violation of the integrity of gaming.

  • Assists in training or instruction of loss prevention
  • Observes and reports on matters, so directed concerning gaming and

maintain casino integrity

  • Monitors activities of patrons and employees to assist in ensuring

compliance with laws, regulations and internal controls

  • Monitors the facility to assist in ensuring that the safety, health, and

security of patron and employees are protected

  • Coordinates with and assist management, security and law enforcement

agencies when necessary.

  • Must be Knowledgeable in the conduct of all games offered by Golden

Acorn Casino & Travel Center

  • Must be proficient in the operations, maintenance, installation and repair

of all surveillance related equipment.

  • Must be knowledgeable in all casino internal controls, polices and

procedures federal and tribal gaming regulation and compact

requirements.

  • Conduct investigation and writes reports on actual or suspected violation

of casino internal controls, gaming laws and regulation and any criminal

activity either by employees or patrons.

  • Must have basic technical knowledge of slot machines function and verify

large jackpots.

  • Assist Commission compliance officer as needed in follow up or

corrective action investigations

  • Physical maintains a presence on the casino floor to observer activities and

compliance with applicable controls, laws, and regulations.

  • Exercised judgement investigation, evaluating and resolving customer

disputes related to Gaming.

  • Recommends to Commissions, as necessary, new or revised regulation to

more accurately and effectively control casino operations.

  • Serves patron with formal exclusion notices when necessary.
  • Exercises sound judgement and conduct summary license suspensions

when authorized by supervisor.

  • Performs any other related duties and functions as assigned.

Knowledge, Skills, Abilities Or Other Characteristics
Knowledge of Federal, State, Tribal, and other applicable gaming laws or regulations regarding gaming.

Knowledge of casino regulations, policies, procedures and practices. Ability to

interact with a diverse group of people in a professional manner in order to

resolve problems related to assignments. Ability to operate a two-way radio,

Interviewing, interrogation, investigative and report writing skills ability to

operate computers and related software. Skill in observing/monitoring employees

and customers for compliance with gaming regulation, internal controls and

practices. Skills in preparing and maintaining reports and documentation

necessary for monitoring regulatory functions. Skills in oral and written

communication. Knowledge of surveillance equipment and surveillance

techniques. Ability to stand and walk for extended periods of time. Skill in

eliminating potential disruptive situations. Ability to analyze data, establish facts,

and draw valid conclusions Ability to maintain confidentiality

Ability to accept constructive criticism Ability to appear for work on time

Minimum Qualifications
A high school diploma or GED and (2) two years in Law

Enforcement, governmental regulatory agency, or a closely related field. Report writing

skills are essential. Must be able to pass a drug test and a background/fingerprint check

and must be 25 years or older.

Work Environment
The work environment characteristics describes her are representative of those an

employee encounter while performing the essential function of this job. Reasonable

accommodation may be made to enable individuals with disabilities to perform the

Essential Functions.
While performing the duties of this job, the employee is frequently exposed to cigarette

fumes. The employee occasionally works in high, precarious places and in outside

weather conditions and is occasionally exposed to rick of physical conformations or

altercations.

Other Skills And Abilities
Confidentiality is a must, Ability to work in high stress environment. Must have

knowledge of CCTV and other related equipment. Must have knowledge of all casino

games and surveillance techniques. Ability to investigation, document and testify. Have

keen observations skills and ability to make snap decisions. Must be knowledgeable in

casino procedures, internal controls and regulatory requirements. Must have minimum

computer skills.

Preference is given to qualified Tribal members, then qualified Native Americans,
and then other qualified candidates.