Medical Receptionist

3 days ago

Fullerton, California, United States Associated Head & Neck Surgeons Full time

Overview

We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will possess strong organizational skills and a commitment to providing exceptional patient service. This role is crucial in ensuring the smooth operation of our medical office, handling patient interactions, and managing administrative tasks efficiently.

Responsibilities

  • Greet patients and visitors in a friendly and professional manner, ensuring a positive first impression.
  • Manage patient scheduling, including appointments, follow-ups, and cancellations using Epic and CounselEar.
  • Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
  • Review documentation for accuracy and completeness, including CPT coding and ICD-10/ICD-9 classifications.
  • Provide clerical support including filing,scanning, typing, and managing multi-line phone systems to assist with patient inquiries.
  • Assist with medical billing processes and maintain up-to-date knowledge of health information for proper billing.

Experience

  • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred.
  • Familiarity with EHR systems is advantageous.
  • Strong understanding of medical terminology, insurance processes, and coding practices (ICD coding, CPT coding).
  • Bilingual candidates are encouraged to apply to enhance patient communication.
  • Proficient computer skills including Microsoft Office applications.
  • Excellent phone etiquette and customer service skills are essential for effective patient interactions.
  • Previous experience in a specialty setting may be beneficial but not required.
  • Join our team where your skills will contribute to providing outstanding care for our patients while working in a supportive environment that values your expertise

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance

Work Location: In person

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