Executive Assistant to Chief Executive Officer

The Opportunity

Social Finance is currently seeking an experienced Executive Assistant to provide direct support to our CEO, Tracy Palandjian. This opportunity is ideal for a mission-driven, highly organized professional who thrives in fast-paced environments and is passionate about using their strategic and operational skills to support leadership in the social impact space.

Responsibilities

• Proactively manage the CEO's complex and often evolving calendar by identifying and addressing scheduling conflicts, ensuring a balanced cadence to each day and week, allowing for buffer time to prepare for and debrief meetings; ensuring ad hoc meetings are properly prioritized against recurring ones
• Provide confidential support of email inbox - help to flag important / urgent messages, maintain and organize lower importance messages, and tee up drafts as necessary
• Complete all administrative work on behalf of the CEO, including: monthly expense reports; research and book complex travel itineraries; be on call to handle last-minute changes in travel and schedule as necessary
• Manage administrative processes related to the Board of Directors; support calendaring, logistics, and management for all board meetings and events; support board member relations and communications
• Support the CEO in all aspects of Client Relationship Management (CRM) including tracking of contacts, recurring meeting planning, and sitting in on meetings as necessary
• As part of the overall administrative team, provide back-up support for fellow administrative staff (e.g., staff reception occasionally, provide interim calendar management for executives); provide additional general support as needed (e.g., managing team-wide calendar of recurring management meetings and events, supporting office management, planning team-wide events and lunches, providing basic tech support)
• As appropriate identify additional area(s) of focus based on desired professional growth and organizational need (e.g., Knowledge Management, firm-wide Client Relationship Management, Office Management)

Qualifications

Social Finance is seeking a dynamic individual with strong interpersonal and problem-solving skills. Qualifications and requirements include:

• 5+ years of professional experience, at least 3+ years as an Executive Assistant to a CEO or another senior-level executive
• Bachelor's degree OR equivalent experience providing direct support to an executive
• Exceptional attention to detail across all communications and deliverables
• Willingness and eagerness to learn about and engage deeply with a complex business and extensive set of professional relationships
• Excellent written and oral communication skills
• Proficiency with Microsoft Office, Outlook, SharePoint, and Teams; familiarity with CRM systems a plus
• Highest commitment to ethics, integrity, and confidentiality – proven experience holding confidential information for an executive
• Ability to anticipate and proactively address the needs of others
• Demonstrated ability to prioritize tasks and meet deadlines; to work independently; to stay organized and poised under pressure
• Flexibility in the face of a fast-paced organization whose administrative support needs may change over time
• Flexibility and willingness to be present in the Boston office on a regular and occasionally ad hoc basis, consistent with the expectations we set for all of our Administrative professionals
• Commitment to enhancing a team culture of inclusion, belonging and equity
• Experience in or with the systems we seek to impact a plus

Benefits

At Social Finance, we strive to deliver a benefits program that will enhance our overall value proposition to employees. Our current benefit offerings include:

• Comprehensive health care coverage: medical, dental and vision insurance; flexible spending accounts; Employee Healthy Actions programs and more
• Retirement savings plan with employer contribution
• Short-term, long-term and life insurance policies
• Commuter benefits and cell phone reimbursements
• Hybrid work model (in-office a minimum of two days per week and on an ad hoc basis as needed)
• Dedicated budgets for team building and employee recognition
• Annual budget for external professional development opportunities
• Mentorship and onboarding programs
• Collaborative and energizing workspace in downtown Boston, MA
• Paid vacation and paid holidays (with 12/24-1/1 off every year)
• Paid parental leave
• A truly stellar team of high performing, values-driven and fun () professionals

Salary

Social Finance uses a lockstep compensation model for purposes of equity and transparency - we strive for everyone coming in at a given level to be paid equitably. For this position, the starting base salary is $98,000, however, during the interview process, we will take into account a candidate's full work experience and may adjust the job title, and commensurate starting salary, as appropriate. At this level, employees typically receive a $2,500 salary increase annually and are eligible to participate in our firmwide annual bonus program. Bonuses are typically between 5-10%, though bonuses are not guaranteed and are dependent on both organizational and individual performance.