Vice President of Global Customs Brokerage

Overview:

The Vice President of Global Customs Brokerage contributes to the global strategy and execution of customer solutions to ensure highly efficient global services which exceeds customer expectations. The VP will manage and perform activities focusing on yield management, operations, procurement, reporting and analysis. Proactive engagement with sales, operations and customers delivering exceptional service while maintaining best in class supplier relations within the industry, with a goal of optimizing costs, increasing revenues and improving overall profitability. This position reports to the President of Port Services.

Responsibilities:

• Plans the implementation and support of new/upgraded warehouse and office operating systems including computer systems and manual systems required in the administration of the operation.
• Conducts audit of the facility administration and supply necessary training.
• Periodic duties will include the administration required for a physical inventory and reconciliation.
• Maintenance of lease and customer files at the regional level.
• Develops and coordinates special events within the region.
• Reviews of regional accounts receivables.
• Occasional duties will include sales calls when administration of the account is an issue at the discretion of the President.
• Assists management on troubleshooting financial or operational design problems – analyzing and remedying the problem in working with the project management.
• Facilitates and organizes startup process of new operations and assists operations manager to ensure smooth transition.
• Exceed dedicated customers' expectations by providing superior service, creative and efficient logistics solutions while continually developing and enhancing business relationships.
• Develop and manage margin, service and cost efficiency programs as directed by the President of Global.
• Grow dedicated business through both NFI's existing customers and non-dedicated business, while also growing third party revenue generation
• Efficiently manage all administrative functions and reporting requirements both internally for senior management and for external customers
• Lead and develop NFI's most valuable resource, its people, by providing a positive work environment through consistent communication, promoting accountability, and recognizing superior results.
• Work closely with NFI divisions – Port Services, Distribution, Transportation, Intermodal, Canada, and Brokerage – to generate international business and generate business back to these divisions.
• Coordinates and communicates with all NFI support staff including Safety, Maintenance and Human Resources for operational needs and requirements.
• Attendance of industry/professional meetings and conferences.

Qualifications:

• Bachelor's degree required or other quantitative discipline required.
• Customs Broker License
• At least 10 years of managerial or operations experience in a logistics operation globally / 10 years preferred.
• Computer applications using MS office.
• Problem solving skills with clients required.
• Demonstrated ability to effectively communicate with all levels of employees, executives and customers required.
• Experience with Logistics, Transportation, or related functions at a P&L ownership level preferred.
• Ability to follow-up with multiple stakeholders and get things done required.
• Ability to interact and manage customer expectations/metrics for on-time delivery and other requirements required.
• Excellent supervisory skills
• Excellent customer service skills
• Excellent analytical and mathematical skills

We are excited to share that the base salary range for this position is $181,490 - $241,987. This position is also eligible for an annual discretionary bonus, targeted at 40%. NFI takes into consideration applicants' qualifications, experience, education, and geographic location when determining a starting rate of pay.

Employees are also eligible for a robust benefit program, which includes Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Paid Time Off, and Paid Parental Leave, among other benefit plan options.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.