Psychosocial Support Coordinator

Description
Work Hours: 8:30 a.m. - 5:00 p.m.
Workdays: Monday – Friday
Location:
5315 Summit Pkwy | San Antonio, TX 78207
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love.
Summary:
Under the supervision of the Extended Care Services Director, the Psychosocial Support Coordinator is responsible for planning, coordinating, and overseeing psychosocial support services within the Social Adjustment Services (SAS) program. This includes ensuring that services are delivered effectively to eligible clients to address their psychosocial needs, promote self-sufficiency, and support integration into the community. The coordinator will work collaboratively with staff, clients, and community partners to implement culturally responsive and trauma-informed services, aligned with Social Adjustment Services (SAS) program guidelines and funding requirements.

Position Responsibilities

• *Conduct client needs assessments through direct outreach, community visits, and consultation with SAS team members to identify priority educational topics (e.g., navigating healthcare systems, tenant rights, employment readiness, financial literacy).
• *Research and develop culturally relevant, accessible educational materials in line with SAS program guidelines and funding requirements.
• *Plan, schedule, and facilitate group education sessions, workshops, and presentations at agency sites and in community-based locations.
• *Engage clients in active learning by using interactive teaching methods and encouraging discussion.
• *Administer pre- and post-session surveys or tests to measure learning outcomes, track progress, and identify opportunities for improvement.
• *Must complete all required professional development in a timely manner
• Maintain accurate documentation of attendance, evaluation results, and client feedback in compliance with confidentiality standards. Provide direct support and referrals for clients, including conducting home visits as needed.
• Oversee staff participation in education sessions, coordinate logistics, and ensure program delivery meets quality standards.
• Participate professional development opportunities to enhance knowledge and skills relevant to the position.
• Must be sensitive to the service population's cultural and socioeconomic characteristics.
• Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and Faith and Moral is mandatory.
• Must complete all required professional development assigned in a timely manner.
• Other duties as assigned by Director.

Competencies
Customer Service

Developing Others

Leadership

Communication

Results Oriented

Requirements
Minimum Qualifications:

• Education

• Bachelor's degree in social work, education, public health, or a related field preferred; OR a minimum of four years' experience in a social services or education role.

• License and Credentials

• Reliable transportation

• Valid driver license
• Valid vehicle insurance
• Clean driving record

Minimum Knowledge And Skills

• Understanding of federal and state grants, program manuals, and operational guidelines.
• Strong documentation and record-keeping skills, with attention to detail and organization.
• Proficient in computer usage, including email, internet, and Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong critical thinking, problem-solving, and decision-making abilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Flexibility to work some evenings or weekends as needed.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.)
**
This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position
.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at

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You must apply through our website and complete the
application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.