senior center program manager

Job Details
Job Location:    Main Campus - San Antonio, TX
Position Type:    Full Time
Education Level:    4 Year Degree
Salary Range:    $ $ Salary/year
Travel Percentage:    Up to 25%
Job Shift:    Day
Job Category:    Nonprofit - Social Services

Description

EMPOWERING COMMUNTIES TO THRIVE

Job Title: Senior Center Program Manager

Department: Family Services

Reports To: Chief Executive Officer

FLSA Status: Exempt

Revision Date: October 2025

Who is Good Samaritan?

Good Samaritan Community Services is a 501(c) 3 organization that serves communities underserved by traditional social supports. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 90 years of age.  This includes more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.  

Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health, education, social and workforce needs of our neighbors.   

Our mission is to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty. We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments. 

Position Summary

The Senior Center Program Manager is responsible for managing a comprehensive program for older adult clients in our senior center under the direct guidance of the CEO and/or members of the Executive Leadership Team as designated. General responsibilities include supervising program staff, social work interns and volunteers; ensuring high quality program planning and activities follow the Senior Center program model and national accreditation standards; monitoring program expenses; maintaining program/community partnerships; and ensuring program outcomes and objectives are successfully met.

Education and Experience

• Bachelor's degree in social work or related field from accredited college or university required. Licensed Master Social Worker preferred.  
• Three years of relevant experience required.
• Must demonstrate proficiency in standard office software, including word processing and email communication tools.
• Experience working with individuals aged 60 and older with the ability to cultivate positive relationships with the older adult population to support progress and personal development.
• Experience working with social work interns preferred.
• Bilingual proficiency in English/Spanish desirable based on program, business needs and service requirements.

Essential Duties & Functions

• Demonstrate adherence to the Core values of Good Samaritan Community Services.
• Establishes goals and objectives for assigned job duties. Supervises Senior Center staff and overseas daily operations to ensure program aligns with the established program model and remains in full compliance with contract requirements set forth by the Health Department, Senior Nutrition Program, Meals on Wheels and San Antonio Food Bank regulations.
• Coordinates monthly Project Hope and Commodity Supplemental Food Program (CSFP) distributions including ordering, inventory management and the distribution of food to older adults and other eligible individuals.
• Collaborate with Senior Site Council by participating in meetings, events, fundraisers, and advocacy.
• Build positive relationships with clients and staff, and maintain community partnerships.
• Maintain accurate community resource directory, update as necessary, and make referrals as appropriate to address the needs of clients.
• Maintain a safe and clean program and office environment for program participants, staff, and agency and demonstrate sensitivity to the social, physical, and emotional needs of program participants.
• Timely input required program data into appropriate data systems and client management software, and submit all monthly agency reports as needed.
• Assist with monitoring program expenditures and ensure budget allocations are on track to be spent.
• Maintain the sanitation and safety of all food service areas in accordance with San Antonio Metropolitan Health District inspection requirements.
• Supervise social work interns with assigned duties and with follow up on program participants.
• Assist with transportation and chaperoning for Senior Center field trips and other off-campus activities.
• Attend United Way Impact Council meetings and other meetings relating to senior center programs.
• Represent the Agency at other meetings that impact clients served by the Senior Center and/or the Agency, as directed by the CEO.
• Perform other duties as assigned by the CEO.

Supervisory Responsibilities

Manages staff, interns, work study students, and volunteers as assigned.

Work Environment and Physical Demands 

Operates primarily in a professional office environment but also requires the ability to work outdoors in varying weather conditions as needed. This position requires the ability to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, and perform tasks involving typing and fine motor coordination. Visual requirements include close vision, color vision, depth perception, and the ability to adjust focus. The role requires regular lifting or moving of items weighing 25–35 pounds and the ability to safely operate a motor vehicle. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel and Hours 

Occasional local and regional travel (up to 25%). This is a full-time position. Days and hours of work are generally Monday - Friday from 8:30AM to 5:30PM. Occasional long hours and weekend work may be required depending on the nature of the special actions, projects, or events.

Benefits and Compensation

Annual salary range is $48,000 to $55,000. A competitive compensation package will be offered for this position based upon the successful candidate's education, skills, and experience, and includes a generous paid time off policy, matching retirement plan, and a full complement of insurance benefits.

Qualifications

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