Administrative Operations Assistant

THE ORGANIZATION
The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we've worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

• Operating Programs that pilot new ideas and address local challenges;
• Conducting original research to evaluate what works—and what doesn't; and
• Providing expert assistance and policy guidance to reformers across the country and beyond

Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.

Learn more about our work at

THE OPPORTUNITY
The Center's Facilities and Administration is seeking a Administrative Operations Assistant to provide vital support to the Administrative Operations team by helping maintain consistency and efficiency across sites. Reporting to the Deputy Director, the Administrative Operations Assistant assists with documentation, scheduling, communications, and routine tracking of policies, vendors, and insurance-related matters. The Administrative Operations Assistant should be detail-oriented, organized, and eager to support internal systems that help the organization run smoothly.

Responsibilities include but are not limited to
:

Policy & Procedure Support:

• Provide assistance with formatting, updating, and organizing administrative policies and manuals (e.g., Emergency Action Plans, Fleet Guidelines, Site Operations Manuals);
• Track version history of documents and communicate updates to relevant teams; and
• Liaise with the Facilities team to implement and maintain daily and periodic safety inspections, including checklist and corrective action logs for project sites and fleet inventory

Risk Management & Insurance Processing:

• Assist with gathering information for vehicle insurance claims and maintaining internal driver records; and
• Help coordinate follow-up communications with the organization's insurance broker as needed

Vendor & Administrative Support:

• Support basic vendor communications and help with document organization related to contracts and agreements (e.g., for water machines, copiers); and
• Prepare internal billing forms, expense submissions, and reconciliation of receipts for administrative purchases

Scheduling & Coordination:

• Schedule meetings for the administrative operations team and other interdepartmental meetings as needed;
• Draft meeting agendas and track action items; and
• Maintain basic tracking systems for deliverables and deadlines

General Administrative Support:

• Help plan and provide logistics for team meetings and trainings;
• Support special projects and ad hoc tasks as assigned; and
• Additional tasks as necessary

Qualifications:

• Associate degrees with 1-2 years of experience working in an office/human service field;
• Strong communication and organizational skills;
• Proficient in Microsoft Office (Word, Excel, PowerPoint); familiarity with project management tools (e.g., ) and Canva a plus;
• Able to multitask and prioritize effectively in a busy environment;
• Valid driver's license is valued but not required; and
• Must be comfortable working across teams and with multiple departments

Position Type:
Full-time, Monday - Friday from 9:00am - 5:00pm. This is an onsite role.

Position Location:
Midtown Manhattan.

Compensation:
The compensation range for this position is $52,000 - $62,100 and is commensurate with experience.

Benefits:
The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.

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