Administrative Assistant I

Overview
We are seeking a highly motivated Administrative Assistant I to join our healthcare team. This position requires attention to detail, strong customer service skills, and proficiency in patient registration processes. The role includes direct patient interaction, data entry, insurance verification, and support for behavioral health admissions.

Competitive Benefits Include

• Matched retirement plan
• Paid time off
• Comprehensive benefits (medical, dental, vision, and more)
• Bonus potential

Compensation & Schedule:

• Pay: $14.00 per hour
• Shift Hours: 6:45 AM – 6:45 PM
• Schedule: 3 shifts one week, 4 shifts the next week, with alternating weekends

Key Responsibilities:

• Gather and enter patient demographic and financial information into computer systems
• Monitor and update billing information for accuracy, ensuring clean claim submissions
• Serve as initial contact with patients, verifying registration and collecting financial responsibility
• Enter status changes and verify patients' insurance information
• Assist in behavioral health patient admissions under RN supervision
• Attend to walk-in patients and direct incoming calls
• Use medical terminology to help patients complete required forms and informed consents
• Complete daily quality improvement and collections work queues
• Manage admission and discharge paperwork, belongings inventory, and court documentation
• Prioritize tasks to meet work demand and deliver outstanding customer service
• Communicate professionally with patients, families, visitors, and team members
• Maintain HIPAA compliance and adhere to infection control standards
• Review daily emails and communicate issues to supervisors
• Obtain and scan documents into the ERM system
• Perform other duties in patient access and registration as assigned
• Effectively transfer essential information between shifts as part of a collaborative team

Education and Experience Requirements:

• High school diploma or equivalent
• 1–3 years psychiatric and customer service experience required

Licenses/Certifications:

• BLS (Basic Life Support)
• TO (additional certification as required)

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly.

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.