Retail Channel Account Manager

At a Glance:

The Retail Channel Manager is responsible for supporting Snapdragon's core retail channel workstreams, ensuring flawless execution and impactful storytelling around the part-time and full-time field programs. This role serves as the subject-matter expert (SME) for OEM partners and retail channels, while connecting closely with Regional Sales Managers (RSMs) to capture frontline insights. By blending SME-level knowledge with polished reporting and strategic narratives, the Retail Channel Manager ensures Snapdragon's various stakeholders and partners have clear visibility into the value, performance, and needs of the retail program.

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Minimum Pay: USD $70,000.00/Yr. Maximum Pay: USD $80,000.00/Yr. What We Offer:

• Biweekly competitive pay
• 401(k) with employer matching
• Health and wellness benefits plans
• Paid time off and holidays
• Paid training
• Employee assistance program
• Employee discounts
• Referral bonus
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do:

• Manage defined and ad hoc Snapdragon retail deliverables, ensuring consistent alignment, responsiveness, and high-quality delivery across field activities
• Create polished, client-ready reports, recaps, and presentations that showcase retail program performance, field insights, and opportunities for growth
• Build expertise across key retail channels (Best Buy, Costco, Staples, Micro Center, and others), and OEM priorities, ensuring the field team understands and delivers on each partner's unique dynamics and needs
• Partner with RSMs and Field Leadership to capture and translate frontline insights into actionable recommendations that influence client strategy and channel execution
• Support retail-focused projects including OEM collaborations, seasonal campaigns, and surprise-and-delight activations, ensuring measurable impact
• Work closely with training, operations, and analytics partners to ensure retail priorities are integrated into broader program execution, measurement, and storytelling
• Drive execution and reporting around "must win" retail seasons (Back-to-School, Holiday, Tax-Free Weekends, etc.), ensuring alignment across field, clients, and cross-functional partners

What You'll Bring:

Experience and Education:

• 4+ years of retail marketing, channel management, or client services experience (tech or consumer electronics preferred)
• Experience in using analytics to inform storytelling

Skills and Attributes:

• Strong communicator and storyteller, able to connect field execution to client strategy
• Highly collaborative, partnering with field leaders and cross-functional teams to ensure alignment
• Strong attention to detail with a bias for action and results
• Agile problem solver who thrives in fast-paced retail environments
• Detail-oriented with a commitment to operational and reporting excellence
• Strong reporting and presentation skills; ability to create polished decks and recaps for executive-level audiences
• Proven ability to manage retail programs and deliver measurable outcomes
• Excellent project management skills; able to manage multiple deliverables simultaneously
• Familiarity with retail field team structures and channel sales drivers
• Data-driven mindset

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
• Frequently lift and carry up to 25 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information:

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data. Final compensation will be determined during the interview process and may vary based on individual qualifications and business needs. All compensation will comply with applicable federal, state, and local minimum wage laws and regulations.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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BDS Connected Solutions. ("BDS") is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. BDS is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. BDS is an at-will employer.

BDS Connected Solutions offers a complete suite of Connected Commerce solutions that blend Advocacy, Training, Retail, Virtual, Experiential, and Digital environments to influence the modern buyer, regardless of where they are on their shopping journey. Since 1985, BDS has been inspired by innovation; as we continue to evolve as a trendsetter in today's disruptive market, we enable our clients to do the same. Our industry-leading experts never stop working to discover, design, and deploy custom buying solutions that empower brands to achieve and exceed their unique sales goals. BDS is headquartered in Irvine, California with a regional office in New York City, New York. Visit us at for more information.