Customer Service Representative

7 days ago

Clear Brook, Virginia, United States Culpeper Farmers' Cooperative, Inc. TA CFC Farm & Home Center Full time $13 - $27 per year

About Us:

CFC Farm and Home Center is looking to add a team-oriented individual to our company We are a local feed, seed, fertilizer, and retail business with seven locations throughout Virginia that have proudly served local farmers and members of the community since 1932. Here at CFC, we strive to serve both agricultural producers and homeowners across Northern and Central Virginia. We do this by manufacturing our own animal feed from locally sourced grains, offer services in agronomy and animal nutrition, and by providing a wide variety of products for all types of consumers.

Summary:

As a Customer Service Representative (CSR), you will be responsible for providing an excellent customer service experience to all of our patrons. This includes greeting customers in the store and on the phone, offering suggestions on products and services, and answering all questions. While having an agricultural background is preferred, CFC is committed to providing training opportunities to expand our employee's knowledge of the agricultural industry. This is a full-time position.

What to Expect:

CSRs primarily work in our retail stores with very little time required for work outdoors. Responsibilities of a CSR include:

  • Filling customer's orders in a timely, courteous manner.
  • Entering sales transactions accurately in our point-of-sale system and conducting those transactions according to our accounts receivable policy. Please note that you will receive continuous training on our point-of-sale system.
  • Receiving telephone orders, preparing merchandise orders, and arranging for customer pick-up and delivery.
  • Helping to keep shelves clean and adequately stocked.
  • Notifying the proper store personnel of low or out-of-stock inventory.
  • Helping with product merchandising by setting up or moving displays.
  • Assisting in detecting and/or preventing shoplifting.
  • Maintaining proper safety and housekeeping standards.

Requirements:

While a formal education is not required, candidates must have:

  • Strong organizational skills.
  • Customer service skills.
  • The ability to work various shifts. Our store hours are 7:30 a.m. – 5:30 p.m. Monday through Friday and 7:30 a.m. - 2:00 p.m. on Saturday.

Benefits and Perks:

  • 401(k) and 401(k) matching
  • Health, dental, and vision insurance
  • HSA and HSA matching
  • Life insurance
  • Long-term and short-term disability insurance
  • Employee discounts
  • No Sundays

How to Apply:

Candidates are required to submit a completed application to be considered for employment. You can obtain an application:

  • In-person from one of our managers or assistant managers.
  • By submitting your resume via Indeed. Please include an email so that Manager of Human Resources can send you a copy of our application.

Job Type: Full-time

Pay: From $13.50 per hour

Expected hours: No less than 36 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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