Customer Service Representative
3 weeks ago
Customer Service RepresentativeWe are seeking a motivated and detail-oriented Customer Service Representative to join our team. In this role, you will provide outstanding service to customers, ensuring inquiries, orders, and concerns are handled efficiently and professionally. This position offers opportunities for growth within the organization while contributing to a culture of excellent customer care.Key Responsibilities:Enter customer orders accurately and verify details for completeness.Communicate order status, shipping dates, and any potential delays to customers.Handle special-order requests and ensure appropriate follow-up.Manage web-based orders and provide timely updates to relevant teams.Log customer feedback, complaints, and resolution details.Support internal teams, including marketing and sales, as needed.Respond to general inquiries about the company and provide requested information.Process payments and verify accuracy of transactions.Coordinate with production, shipping, and courier services to resolve order issues.Assist with clerical tasks and special projects, such as generating quotes, issuing purchase orders, maintaining records, and producing invoices.Requirements Qualifications:High school diploma or equivalent; or equivalent combination of education, experience, or training in a related field.Familiarity with database software, order processing systems, and common office software (e.g., Microsoft Word, Excel).Adjusts to changing priorities and feedback.Communicates clearly and professionally in writing and verbally.Works well with colleagues and resolves conflicts constructively.Handles inquiries and complaints effectively, providing timely solutions.Follows instructions, meets commitments, and demonstrates reliability.Identifies issues and develops practical solutions.Ensures accuracy and efficiency in tasks, meeting productivity standards.Collaborates effectively and supports team goals.
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Bound Brook, United States Midas Full timeAutomotive Customer Service Representative/Service WriterAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
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Bound Brook, NJ, United States Midas Full timeAutomotive Customer Service Representative/Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service...
